My Plumber LLC

Positive: Some customers report positive experiences with professional, timely, and thorough service, explaining problems and options, and working with home warranty companies. One technician, Donnie, is highly praised for his knowledge, hard work, and thoroughness.
Negative: Numerous complaints about poor scheduling, missed appointments, lack of communication, and rude customer service. Some customers experienced multiple appointment reschedulings or cancellations with no explanation or resolution. Some customers report the plumber not being prepared, raising prices, leaving the work area dirty, and making errors that required additional repairs. Some customers also report issues with American Home Shield.

Review Summary