Plumb Doctors Inc.
Review Summary
- Positive experiences: Customers consistently praise Plumb Doctors for their professionalism, knowledge, efficiency, and clear communication. Technicians are often described as thorough, cooperative, and polite.
- Specific Technicians: Alex and Josh are frequently mentioned and highly recommended for their excellent service. Marc and Jami also receive positive feedback.
- Services: Plumb Doctors handles various plumbing issues, including repairs, replacements (e.g., water heaters, garbage disposals), and troubleshooting. They are also willing to service tankless water heaters.
- Customer Service: Technicians take the time to explain issues, offer advice, and provide valuable information, including how to perform maintenance. They are responsive and reliable.
- Pricing: While some reviews mention the cost being on the higher side, the service is generally considered fair, especially considering the quality of work and expertise.
- Reliability: Plumb Doctors is commended for their promptness, ability to handle urgent situations (e.g., frozen pipes), and commitment to standing by their work.
Reviews
View All on Google4.9
(572 reviews)
Alix Frank
Alex was great! He was efficient and extremely informative. He unfortunately had to give us some bad news about our plumbing but he was straightforward and no-nonsense which we greatly appreciated. He solved our immediate problem and gave us a good idea of what we might need to plan for in the future and how to get the most life out of our ancient plumbing. Thanks, Alex!
Jen Bradac
A couple of years ago, Plumb Doctors came highly recommended from a friend and they are now my go to for all my plumbing needs. I’ve called Plumb Doctors a few times and, with the exception of one service call with a inexperienced young man (who still provided great customer service), I’ve had excellent service. For this call, I needed a static pressure test following foundation work. I bought my older home 3 years ago and did not realize I didn’t see a clean out valve in front of my house until a year ago. Alex was my technician and he is professional, very knowledgeable, and did the proper trouble shooting steps to locate the clean out valve the previous owner buried under a bunch of dirt and sod. Thankfully, the test past and Alex patiently explained what he was doing every step of the way. Thanks, Alex!
Taylor Simmers