A#1 Air
Review Summary
A#1 Air receives mixed reviews. Positive feedback highlights: skilled technicians (John G, Robert, Sam Andrei, Ty Dobbins, Chase), quick and efficient service, clear explanations, no upselling, and courteous professionalism. Negative reviews cite: high prices, potential for being ripped off, aggressive sales tactics, and poor customer service. Some customers recommend avoiding the company.

Reviews
View All on Google4.7
(8768 reviews)
Katie Wesley
I had John G at my home to fix an issue with my heater and he did a great job ! He also answered all my questions and explained a lot of concerns I had with previous technicians. He did not try to upsell me any services or products and I really appreciate that. It was fixed in an hour. I would definitely recommend his services and I will be requesting him in the future. If I have an issue, Iâve been a customer of this company for at least eight years . Highly recommend
Patricia Mauro
Robert was super quick to get here and assess the situation. He was able to put my mind at ease. He was very nice and helpful. If I could give him more than five stars I would. Thank you so much, Robert. I appreciate all you did for me.
Ovi Harris
Outstanding Service & Reliability â Highly Recommend A#1 Air! We couldnât be more grateful for the incredible service provided by A#1 Air! When our AC had an issue, their team responded quickly with professionalism and expertise. Not only did they diagnose the problem efficiently, but they also replaced a part that wasnât covered by the warrantyâat no extra cost to us! That level of customer care and integrity is truly rare. The technicians were knowledgeable, courteous, and made sure everything was running perfectly before they left. A#1 Air has earned our trust and our highest recommendation. If youâre looking for a reliable, honest, and top-tier AC company, look no furtherâA#1 Air is simply the best! Thank you again for going above and beyond!
golden ticket bombs
September 27, 2024
Sam Andrei of A#1 Air was a great help solving the problems regarding why my AC wasn't working. Also gave some great recommendations on what I will need to do next to improve my Air conditioning. Would recommend his help! He is a cool and funny guy!
Robbin Douglas
January 26, 2025
A-1 air horrible , rip off artist paying for the commercials and trucks. I was stronged arm into buying a new panel. For a mere 10,000 or $370 for an individual breaker. My friend got the same breaker that wasnât on truck for $15 at homedepot . He acted more like a door to door salesman . Explaining he could finance . Spent some time on that ! Iâve been a customer for 25 years 3 units but no break . Guess the owner James not only greedy but paying dearly for his divorce.( notice wife gone but poodle dog in her place. A-1 air. Run baby run. Oh ps over 50 comments on neighborhood app.how bad they are . Plus one neighbor did a commercial at one time. Had a bad experience. Said he wouldnât send his worst enemy to them Run Run Run oh ps they could care less to lose me as a customer. Cause they double charge the next person . Donât usually Bash bye the amount was insane
amanda fulton
The sink at my house hasn't been draining properly for a few days now and it was becoming really difficult to handle. Fortunately Titus and Kevin were able to come out and take a look at it. Not only were they able to show me video of the issues they were able to make it work for me until I could afford a better, more permanent solution. I appreciate how thorough they were and ready to answer all my questions with complete honesty. I can't wait to have them back to fix the clog for real
curtis douglas
December 30, 2024
Ty Dobbins came out to our house for our winter tuneup. He was very thorough and professional. A#1 Air has a great tech in Ty. If he comes to your house, you will get great service! Thanks Ty!
Kevin O
A1 Air sent over a technician by the name of Chase. He thoroughly assessed the situation, explained the replacement options clearly, and took the time to answer all of my questions. Chaseâs attention to detail and ability to communicate technical information in a way that was easy to understand gave me complete confidence in his expertise. On top of his technical skills, Chase was courteous and very professional. I truly appreciated his transparency and commitment to ensuring I had all the information needed to move forward. If youâre looking for a reliable, top-notch technician, Chase and A1 Air are the one to call! Highly recommend their services.