Master Fix Plumbing
Review Summary
Master Fix Plumbing (Erik) receives praise for:
- Responsiveness and Availability: Often quick to respond and schedule appointments.
- Quality of Work: Provides quick, effective solutions and is knowledgeable.
- Reasonable Pricing: Offers fair and competitive pricing.
- Communication: Generally good communication, including explanations of issues and solutions.
- Reliability: Often reliable and shows up on time.
However, there are also complaints about:
- Missed Appointments: Some instances of missed appointments and poor communication regarding delays or no-shows.
Reviews
View All on Google3.7
(19 reviews)
Dan Phillips
Great availability, quick work, reasonable pricing. I needed to have an outdoor faucet looked at and I reached out to Master Fix Plumbing. Erik answered the phone and was able to slot me in after his next job. He and his assistant came out, listened to my issue and came up with a quick solution and resolved it in less than an hour. Thanks Erik!
Austin Amy
My family and I have been utilizing Erik and Master Fix Plubming for a few years now. He is always responsive. Always willing to explain whats going on and how/why a fix may be needed. He has done several plumbing jobs for me or my family including installing a new shower pan for a new shower renovation, flange fixes, drain clean outs, and installed a new water heater. He is reliable and easy to work with. Highly recommend.
Debbie Kohler
A friend referred Erik to me. I called. He was on vacation and said he should be back on Saturday. So I hung around most of the day waiting for a call which never came. Later that evening, I texted him to see what was the status. He has not responded. I do not care if he apologizes to me, but I think he owes my friend an apology because she is embarrassed by his behavior.
Bruce
Eric showed up and found the issue in 20 minutes. Something that the two plumbers beforehand had 3-4 hours and two visits to try and find. As soon as he found it, be explained the issue and gave me possible solutions, in detail. The price he gave me I felt comfortable with, given the issue, I thought it was reasonable. We scheduled a time to complete the job (a fairly big one) and Eric and his crew were actually early. They completed the dig and job by 5pm, something we thought would take two days given the location. Eric is a professional, knows his stuff, would absolutely recommend
Stacey Jackson
I scheduled an appointment with Erik for 10am. He texted me at 9:33am stating that he was stuck on the previous job and he would not make it until 2pm. He did not show at 2pm and I called him around 2:23pm to see if he was still coming and he said it would be 3pm. He did not show up at 3pm and I never heard from him again. He wasted my time and apparently has no consideration for others. Shame!
Jose Mendez
I had a leak in a water line, there was water and mud on the side of my house. I had one place come out and give me a very high estimate $800 - $1000. I called Master Fix Plumbing and spoke with Erik who was very nice and said it would start at a much lower price, and if they run into roots or rocks to dig through it might add a little more. Erik and his crew came out the next day, and we're very polite and professional, Erik answered all of my questions and did an excellent job. I am so glad i found this company! I will definitely recommend them to all my friends and neighbors !
Bill Zahn
We have used Erik before and he continues to offer high quality service at very reasonable prices. His communication with us is excellent, and we appreciate his knowledge, skill, and integrity. I’m not looking forward to another plumbing problem, but when I have one, I’ll call Erik at Master Fix Plumbing!
TM
My laundry room and bedroom flooded because of garbage disposal. Called a couple of plumbers who quoted high rates. Erik's quote reasonable, and he came within the hour. Texted and called when on way after prior job. Great communication, great price, great service! Would use again and highly recommend!