Wave Plumbing
Review Summary
Wave Plumbing has received mixed reviews. Some customers report positive experiences with professional, timely service, reasonable prices, and honest technicians. They highlight responsiveness, clear communication, and satisfactory repairs for issues like drain clogs and toilet problems. However, other customers report significant issues, including a water heater installation that caused extensive water damage and refusal to cover damages, and a two-month delay in resolving a hot water issue with poor communication and questionable billing practices.
Reviews
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(26 reviews)
Gigi Scarbrough
Just had a very disappointing experience with Wave Plumbing. We had a water heater replacement. Plumber did not tighten the intake valve and when they turned the water on it flooded our family room floors. They called in a restoration company to dry out floors and floors are buckled and damaged. They are refusing to replace my floors due to their error in the repairs. They claim because we signed a waiver that stated they are not responsible for damages. When we signed the waiver, we were not thinking about something as large as the intake valve not being secured and literally gallons of water flowing into our house. They are standing their ground and stating we are in the wrong. I will never use this company again or refer any business to them. Complete disappointment. Buyer beware!!!
Darren Brooks