Plumber Near Me

Bruce Thornton Air Conditioning

📍 128 Slaton Rd, Lubbock, TX 79404 📞 (806) 606-6218 🌐 Website
4.8 (491 reviews)
Open 24 hours
Plumber
Air conditioning contractor
Air conditioning repair service
Heating contractor
HVAC contractor

Review Summary

BTAC provides excellent customer service and installation. Technicians are helpful, efficient, knowledgeable, and professional, offering quick and accurate repairs. They are responsive, prioritize customer satisfaction, and go above and beyond, including follow-up visits. Several technicians were praised by name: Michael, Matt H, Mark B, Joe O, John C, Jeremy, Tony, Josh, David, Adam, and Jerry.

Bruce Thornton Air Conditioning thumbnail

4.8

(491 reviews)

5 ★90%
4 ★4%
3 ★1%
2 ★1%
1 ★4%

Sherri Fullingim

February 21, 2025

Michael and BTAC did a great job in getting our systems set up in our new grooming salon. Michael worked closely with us from beginning to end. Much appreciated!

David Boyer

June 13, 2024

Matt H and Mark B were both extremely helpful in replacing my daughter’s split HVAC unit. She depends on remote access and this new one even empowers her with voice control to operate her unit and make environmental adjustments. Don't take the little things for granted, because you might not have them someday. Customer service and installation were exemplary. A+++

Jackie

Joe O. braved coming to my house in the snow and fixing my heater. It was freezing in my house and he had it fixed quickly. He was courteous and really knew his stuff. Thank you so much!

Cherise Lansford

We had a wonderful experience with BTAC. Our technician (John C) went above and beyond to help us with our AC. He was hard working, honest, and friendly! I can’t say enough about him and how awesome he was! Thanks John!

Michael Byrne

BTAC took me on as a customer and took care of me and only a few days. They did what they said they would do and did a good job. Jeremy was the technician they sent and he was a very professional The whole time and didn’t spend any extra time doing what he had to do. I was very happy with my experience with BTAC.

Aurora Vargas

Had a service call in Post, TX at Allsups. Tony came out quickly and efficiently. And he was very respectful and did an excellent job. I will definitely be calling BTAC for all my residential plumbing and A/C needs. I recommend anyone in Post to give them a call.

Chloe Purifoy

I appreciated their detailed record keeping, which helped in determining warranty information. They promptly responded to the issue I was having and quickly made the repairs. Customer service and satisfaction are definitely a priority with them.

Autumn Winstead

BTAC has been amazing! Any time I have an issue in the restaurant I work at, BTAC has been there. Josh, David and the technicians have all been so helpful, timely and thorough with each and every job they have done for us. Josh and David will come by the restaurant just to follow up with any work that has been done, or even just to say hi! Their customer service is above and beyond. Their technicians do such an amazing job that I have even discussed getting them to do some major work on my own home. Thank you to Josh, David and their team for all you do! Had to add a side note: A huge shout out to Adam and Jerry on all their hard work and taking care of our restaurant. Adam & Jerry have been here each and everytime we have needed them. They troubleshoot problems, get parts ordered and get issues fixed quickly and accurately.