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Churchwell Plumbing

📍 8807 Urbana Ave, Lubbock, TX 79424 📞 (806) 744-4939 🌐 Website
4.2 (31 reviews)
Closed ⋅ Opens 8 AM
Plumber
Contractor
Plumbing supply store
Septic system service

Review Summary

Churchwell Plumbing receives overwhelmingly positive reviews. Customers praise their professionalism, communication, politeness, and cleanliness. They are commended for accurately diagnosing and fixing complex issues, including main line cracks and whole-house water systems. Specific employees like Blane and Jose are highlighted for their excellent service. Some customers appreciate their promptness, fair pricing, and willingness to go the extra mile. One negative review mentions a misdiagnosis and unsatisfactory service, but the majority of feedback is highly favorable.

Churchwell Plumbing thumbnail

4.2

(31 reviews)

5 ★81%
4 ★0%
3 ★0%
2 ★0%
1 ★19%

Brenna Green

March 22, 2022

Super impressed with these guys. I wish I would’ve gotten their names. They found the issue, were communicative about said issues, and stayed within the declared time frame all while doing a hell of a job. More impressive than that was how well mannered and polite they were. It’s not easy having work done and strange people in your house. It was nice to feel like I had trusted people doing the work. After a pretty good sized job and lots and lots of dirt with concrete work included… they then spent a lot of time cleaning up after themselves, which I was super impressed with. 10/10 in my book. Only complaint came from my husband who used to own a flooring business. Your concrete pouring to prep for tile could use some work 😂 Overall… very satisfied.

DeWayne Loudermilk

August 27, 2022

I had a great experience with Churchwell. They had great communication and Jose was incredibly professional and helpful. He made us feel very well taken care of and did an awesome installation job on a new water heater.

Karen Curtis Rodgers

After a year of being frustrated and having 4 other plumbing companies misdiagnose our problem, Churchwell came in, found the big problem, and fixed it! It ended up being a crack down the length of our main line. They installed an epoxy liner, which saved us money and prevented trenching through the length of the line. Blane was great to work with. His technicians were prompt, friendly, respectful, informative, and professional. They kept us updated & informed every step of the way. Patricia in the office was also warm, friendly, & helpful. I would highly recommend them for any of your plumbing needs, whether simple or complex. Don't waste your time & money on other companies that put bandaids on bullet wounds!

Casey Jones

I can’t say enough about this company. I know most people have a company they like and will stick with, but if you don’t you need to use Churchwell. Since moving to the area they have been nothing but good to us. They are always prompt, do high quality work, but they also try to make it as affordable as possible. This past month we had plumbing issues that also required the assistance of our city. Working with our city was extremely difficult. It took having to contact my city councilmen to finally get any communication with them. Blane went to great lengths to work with them to get his work performed. After all this going on for a month Blane was able to get the job done in a short amount of time. Blane went way out of his way and above and beyond what most people would do to ensure costumer satisfaction and definitely should have charged a whole lot more than what he did. I am so thankful for the dedication, time, and effort that not only Blane but this company has put forth as a whole. I can say Churchwell will be the company I will always use for ANY plumbing issue that I may ever have for residence that I may reside in.

Rose B.

Called Churchwell Plumbing on Monday to come out and look at my plumbing issues. All of my toilets and tubs were backed up and being 6 months pregnant the sanitary issue was a concern. When I called I was advised that there will be a $75.00 call out fee and it may be a septic tank issue that they don't handle. For the sake of at least figuring out whether it was a septic issue or a clog I still wanted them to come out. Literally, I showed the gentlemen my tub and we walked one side of the house and there wasn't a real attempt to find the sewer clean out. Just by looking at my tub and walking the side of my house I was advised that it was a septic tank issue. Due to the holidays I could not get the septic pumping company out until Wednesday to pump my septic tank. Firstly, the septic tank was not full and secondly, after it was pumped my drains were still clogged-meaning this was never a septic tank issue. I attempted to call Churchwell Plumbing back to get it resolved, however, their phone was down. After nearly 3 days with no plumbing I went ahead and reached out to another company. Mr. Wilson's Plumbing came out the same day and there was a completely different vibe. They went above and beyond to make sure my baby and I were taken care of. They came out with a motive to fix the issue, unlike the response I got from Churchwell. Needless to say, it was not a septic tank issue and the clog could have been taken care of, but Churchwell took the $75.00 and ran with it.

Larrisa Astorga

Discovered a clog in my main sewer line late at night that caused overflow in all my drains. Churchwell was the only company out of 5 that was able to help me out the following day. The technician did a great job; he was very polite and professional as well as the receptionist I talked on the phone with. Price was extremely fair. I will refer Churchwell Plumbing and continue to use them for any problems in the future!

mark gray

Churchwell Plumbing installed a pelican whole house water system in our Lubbock home. They are the consumate professionals and exceeded expectations. This seemed to be a complicated job to me, which was handled with ease by the Churchwell plumbing professionals! All details of installation were explained and my questions answered. Gary and his employees were very courteous and a pleasure to do business with. I highly recommend Churchwell Plumbing for all your plumbing needs! Mark & Karen Gray

Jerry Avara

Churchwell came the same day I called them to install new faucets in my bathrooms and kitchen. Very professional and reasonable cost. The next time I need plumbing work done, these are the guys I'm going to call. I highly recommend Churchwell Plumbing!