JD's Prompt Plumbing Heating & Air Conditioning
Review Summary
JD's Prompt Plumbing Heating & Air Conditioning receives mixed reviews. Positive feedback highlights: knowledgeable, efficient, and friendly technicians (Charlie); excellent sewer line replacement by Jason and his team, including timely work, flawless execution, and effective city coordination; prompt and satisfactory sewer line unclogging by Jason; quick AC/heater repairs; and good tub faucet replacement with unexpected access panel installation. Negative feedback cites poor gas line service, including a leak, slow response time, and lack of resolution. Overall, the company is praised for its promptness, professionalism, and reasonable pricing in some instances.
Reviews
View All on Google4.5
(164 reviews)
Larry Norris
Great service and fast response time. Charlie has been the tech both times and is very knowledgeable, efficient, and friendly. I joined the Comfort Club because I trust JD's to provide expert service to my home's AC/Heating needs.
Curtis Gregory
May 17, 2023
Jason and his helper did a 5-star job replacing a 130' sewer line. The workmanship was flawless as well as timely and they worked with the city effectively. The clean-up and trench backfill went well with no complaints. I would recommend these fellows any day knowing that they take pride in what they do and don't mind doing a days work... The price was reasonable as well...
Gerald Bowman
To my horror, my camode started to back up and overflow this AM. My plumber I, have used for so many years has apparently gone out of business. I found JD's on Google and they responded by sending Jason out mid afternoon. After he called and explained the measures he had to use to successfully unclog my sewer line. I am extremely satisfied. Thanks all. GB
John Miller
Terrible gas line service. Had them install a gas regulator on the line to the house. Atmos yellow tagged the sevice due to a leak on the quick connect elbow that JD's plumber installed Monday morning (I watched the bubbles when Atmos sprayed the elbow). Atmos talked to the plummer on the phone explaining the issue and when I called JD Plumbing 3 hrs later at 1pm I was told they couldn't get someone out until Tuesday morning (next day). I told them that was unsatisfactory as it meant being without heat and hot water until it was fixed and hung up. This morning at 10:30 I called and was told they weren't sending anyone out. To say I was livid is an understatement. It was not a good conversation to say the least. I have stopped payment on their invoice until it is resolved.
D. Evelyn Ellis
For years I have had issues with my AC and heater. Whenever the repair guy got to my home he came in and he was able to find the problem very quickly and fix it right there on the spot. I was highly amazed and very impressed. 5 star rating.
Travis W
Sorry I fell behind on getting this review out. I had JD’s come out and replace a tub faucet. They installed an access panel to the guts of faucet without me even asking. The work was great. The price was better than expected. JD’s really got our family out of a bind. I will be calling them for all my plumbing work. Thank you, TW
Randy Magers
Jason and David did a good job with my kitchen plumbing. All the old pipes were re-routed and new flooring and cabinets can be installed upon arrival. The plumbers were fast and very professional.
Rhonda Gardner
Our A/C went out on a Thursday night so I called around 9 on Friday morning. The young lady was helpful and courteous and set an appointment for us that very afternoon! JD came out at the scheduled time-no delays, no rescheduling- and had our unit repaired and running well in no time!! We live in a small, rural town and usually have to wait at least a couple of days then another few so parts can come in etc. but JD's took care of us promptly and courteously! Thank you so much! Highly recommend this company!!