Leak-Tek Plumbing
Review Summary
- Mixed Reviews: Experiences vary widely, with both positive and negative feedback.
- Negative Experiences:
- Poor workmanship, including damaged equipment and improper installation.
- Unprofessional behavior, including lack of communication, failure to rectify issues, and rude conduct.
- Overcharging and potentially fraudulent practices.
- Threats and harassment from the owner.
- Positive Experiences:
- Prompt, professional, and pleasant service.
- Fast and high-quality work.
- Honest and dedicated service.
- Good communication and customer-focused approach.
- Fair pricing.
- Recurring Issues: Lack of follow-up, poor customer service, and inconsistent quality of work.

Reviews
View All on Google4.1
(33 reviews)
Weldon Martin
December 7, 2024
Called for a hot water heater replacement, they were able to replace same day. When their tech arrived he did not bring a hose to empty out my old hot water tank, after they finally got it drained 4 hours later my garage was covered in residue from emptying out the tank. After replacement they bent the hoses and the drip pan where it looks like someone came after it with a hammer. After speaking to one of the managers he stated it was unacceptable and they would help get it fixed properly. After that they completely stopped communication and will not respond to any correspondence. Save yourself the hassle and get a business that looks out for their customers. Months later still no response. Company is extremely unprofessional. Have done nothing to make this right as of March 2025 almost 4 months later.
David Boyer
Locally owned and operated, James and his team are prompt, professional, and pleasant. This is refreshing since the only times we ever need them are in fairly stressful personal situations. No homeowner enjoys dealing with repairs, but we always appreciate their kindness and attention to our urgent needs. We trust Leak-Tek and we have utilized their services on many occasions.
Texas ADV