Lowery Plumbing, Heating & Air Conditioning

I was extremely disappointed, frustrated an unhappy with this company. They were scheduled to come in afternoon, after waiting hours I called to see where they were or how soon I could expect them. A answering service took my information, by 6pm still no response, I called again and they took my information. No response. I wasted a lot of time waiting for them to show up, an no one took the time to tell me anything. The next day someone called saying they were on the way, I was not home an had no idea they were going to be out. It was really aggravating and upsetting to not get the issue fixed, an that no one had the respect to let me know what was going on or that they were unavailable to get to me the day of the appointment. Answering service was very unprofessional and unhelpful.

I have used Lowery's for years and Was completely satisfied but today changed that; Lowery sent out a nice young man (on a service call) but he stated he didn't have all the tools he needed to do the job! Also Stated he knows how to do the job I requested but don't often do this particular job. The quote I received was ridiculously high I believe. Like I said he was a nice gentleman but why should I pay a service charge for someone who doesn't do that particular job?? I have used this company many times before, they have always been reasonable. I intend to continue using them but not for this particular job. Thanks anyway.

i don't know what to say about lowery. in the past they were great. i used them in the summer of 2023 to put in a new AC duct and that was great. and my AC quit working once a few years ago and they fixed it really well. but i called them in november 2024 to replace my gas pipes under my house and i was told a technician would come out. i waited and waited, didn't receive any call and no one came, so the next day i called them again, and was told someone would be out to see me. no one came. i think i called a third time and was assured that someone would be out to look at my house but no one came so i gave up. this weekend my furnace quit working so i called on sunday and was told that someone would be out to fix it today. i even called the office again early this morning to be sure i was on the schedule to be seen and they asked for my credit card number which i gave, and was told someone would be by, but no one called me, no one came. am i on a black list or something? i wish they would be honest with me and tell me that they don't want to come instead of making me wait all day. and i don't understand why they wouldn't want my business. i paid my bill fully the previous times i've used them. i had no problems with the technicians. i don't understand why the secretary tells me someone will come, but no one ever shows up. i finally gave up and called another company at 1 pm today, and they had a tech come at 3 pm. i'm so grateful to that other company because it got really cold in my house last night and i didn't want to go through that again.

Elijah was the best tech to date. Was informative, friendly and made sure we knew what he had done. Patiently listened and answered all our questions. We will request him by name for future services.

I was referred Lowery plumbing from a friend and he said I wouldn’t be disappointed, and I wasn’t. Great customer service, friendly and affordable. The guy that came out actually get all the praises, he didn’t rush anything, he took his time and made sure it was done right. He was awesome!

I called Saturday to have a main line cleaned out. They offer a $49 drain cleaning. The guy goes out and calls me stating he can’t run his snake because he is pulling dirt back because the main drain has a hole in it. The main drain is only a few years old and schedule 40. He was upset when I questioned him. I called another plumber on Monday and they came out and 15 minutes later had it fixed. No problem with main line. It’s not worth $49 if they don’t do anything. Save the frustration.

Lowery’s is the best! Honest, dependable, and knowledgeable in every job they have done for. I must brag on Elijah, he programmed my thermostat on my phone. I’ve used them for years and always get excellent service and follow up! Try them!!

Great follow up even on same day on a holiday weekend. Adrian was great - gave me an honest report of what was going on and made a good recommendation for a follow up. Not an emergency , but looking forward to getting a good quote on overall repair of kitchen sink fittings and valve replacement-- finally got the problem repaired. Don't blame them for the delay as my problem was not related to freezing temps, but did happen right after a very cold blast hit us and others had frozen pipes and/or heating issues. But, Mike did come out and did a great repair job. Glad they have a 24 hour line in case of an emergency. our problem was inconvenient, but we were ready to get that repaired! Did a great job.