McKinney Plumbing Sewer Air Conditioning Garage Door Repair Electrical & Air-Duct Cleaning Co
Review Summary
- Mixed Reviews: Experiences vary widely, with some customers reporting excellent service and others encountering issues.
- Positive Feedback: Praised for professionalism, knowledge, responsiveness, communication, and reasonable pricing. Specific employees (Jimmy, Shaun, and their team) are frequently mentioned positively. Some customers highlight their ability to work within tight timelines and handle complex issues.
- Negative Feedback: Concerns about inexperienced technicians, overcharging, and failure to resolve issues. Some customers report being scammed, lied to, and experiencing damage to their property.
- Specific Issues: Reported problems include a toilet clog not being fixed, a garbage disposal installation causing damage, and a water leak repair.

Reviews
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(74 reviews)
Ashangari Kaushik
Be Aware of these guys they are a scam, they don’t know what they are doing…I had a simple clog in my toilet and they charged me 300$ and still couldn’t fix the issue, they wanted another 300$ to come again and try different things….the guy who came in kept calling his boss asking him what to do. Inexperienced technicians they even asked me to replace the whole toilet , I had another guy come in and he was able to fix it in 10min. I even raised a complaint with warranty company.
Holly Reyna
Incredible work by Jimmy, Shaun & the team! We are selling our house & had some water pressure issues with the hot water. Shaun came out & determined we had a leak somewhere under the house. Jimmy came out the next day & discovered that not only did we have a leak under the foundation, but our hot water heater was also filled with sediment from the leak. He was able to come out the next day in the morning & had a crew tunnel under our house to repair the leak & were finished around 1 PM. Shaun came back a few days later to replace the water heater & do a pressure test. All of this work was done in under a week. Their communication was amazing throughout this process & pricing was excellent considering the work that needed to be done. Our timeline was heavily considered too, with being on such a time crunch with selling our house. Highly recommend - thank you Jimmy & Shaun! We will be sure to call y’all with any plumbing issues in the future.
Diana Theall
Wow! The professionalism and 100% customer service is above what is expected. I am the CEO of the Denison Area Chamber of Commerce. While I try to always use local folks and members of my chamber, I have a home warranty and they are the ones who service the warranty. It took two weeks to get our leak repaired through no fault of them. The warranty companies are honestly a pain and when you get an irritated homeowner tired of dealing with the warranty folks, who many times are not USA based, you can imagine the frustration. Jimmy and Shawn were incredible!!! Not only did they not give up, which was most likely a pain for them being 45 miles away, they worked diligently to make sure we were happy. Personal phone calls and always helpful I highly recommend them! Oh and they did an incredible job repairing our leak.
Kris Mosley
DO NOT USE!!! He cost us hundreds of dollars, he has lied and cheated us. Called Jimmy Cash, a plumber in Plano for a garbage disposal. Should be a simple thing, but they managed to cause a leak in our under-sink water filter, which sits right next to the garbage disposal. Didn’t notice it for a couple days, and water had penetrated and destroyed the cabinet floor. We had to replace the sub-floor and floor in the cabinets. Jimmy tried to blame it on the filter, but his guy battered the connections while he was working down there. We’ve had several of these water filters (one brand) for over 20 years, and replaced them only when we thought necessary based on age – NEVER has one failed. After some back and forth, Jimmy Cash said he would refund our money. After repeated promises to issue a refund, he has not. He has ripped me off and I’m not happy. This has become a big project to fix, and it shouldn’t have happened. When it did happen, he should make it right. Instead, he walks away, leaving me with a mess, a broken water filter (his doing), and a bunch of lies. What a disappointment. There are other plumbers out there! Make a better decision than I did…
martha
We received an amazing service. He was able to come in on a Sunday with his son and fix our kitchen faucet. He was very respectful, fast and reasonable with pricing. I would definitely recommend him. Thank you Jimmy and Son, you guys are awesome 👌🏻👏
Jim Elliott
Jimmy is very knowable and professional . He came in figured out the problem . He submitted a request to my home warranty. They approved it very quickly so he could get to work replacing it.I would highly recommend Jimmy for any plumbing need. Jim
Kyle Porter
Wow, Jimmy is so knowledgeable and explained what our issue was very clearly. He gave us several options with reasonable rates. He also made us feel comfortable that we had time to address our issue and encouraged us to get additional bids if we wanted. We did, and he was the most knowledgeable and honest by far of any of the 3 other companies we had bids from. Our project was completed on time and under budget. A++
Austin Blythe
Our water heater died on a Friday and Jimmy came out on the following Saturday to diagnose the issue. No one else we called (5+ other places) could come out until Monday, which meant several days without hot water before we even knew the problem. Jimmy and has crew got us a new water heater installed that Monday morning. They were quick, responsive, and professional. He didn't try to oversell me and gave me plenty of good advice. I would use Jimmy and his team again and I would highly recommend them.