Halls Rooter & Plumbing
Review Summary
- Positive: Many customers praise Halls Rooter & Plumbing for professionalism, promptness, tidiness, and knowledgeable technicians. Specific technicians like Joe Heredia, Ray, and Matthew are highlighted for their excellent service.
- Negative: Some negative experiences include a poorly performing technician, and poor customer service over the phone.
- Overall: The reviews are mixed, with a majority of positive experiences.

Reviews
View All on Google4.9
(917 reviews)
HowDo_YouWin
February 11, 2025
If you want to hire someone who doesn't take pride in their work or are unprofessional, then you better call another company. HALLS ROOTER AND PLUMBING WERE INCREDIBLE!! Needed a new hot water heater on short notice and they were able to get me in the same day. Joe Heredia had wonderful professionalism and definitely took pride in his work. He was easy to talk to and ask any question or concerns about. The new water heater install looked so much better and cleaner (plumbing in correctly and neatly). He kept the workspace tidy and cleaned up when the job was done. Halls Rooter & Plumbing will be the only company I ever call in the future for any and all plumbing needs! Thanks Joe and Team!
Cassy Miller
We have used Halls many times and have always had great experiences! This time our water heater broke and the Halls repair man patiently listened as my 3 year old told him the whole story of how it broke. I truly appreciated the time he took to listen to my little one. It made his day!
Kerris Flowers
I had an issue with my hot water heater. Ray, the technician, called to let me know when he would be arriving, was prompt, explained the issue and everything he did to the unit to make it functional again. He was patient, knowledgeable and friendly. And, this was on a Sunday afternoon. I would definitely recommend them to friends and family.
Curtis Hoggard
Called about a clogged sewer line from house to septic tank. They sent one guy to do the job dressed like he was going to the club. Kid didn't know what he was doing. He didn't want to even get his hands dirty. He spent more time on his phone and didn't do anything to remedy my situation. I wouldn't recommend this company to anyone. After the guy left I did the job myself. I wanted to hire it done, but nobody works these days and dont care about their customers. I am almost 70 tears old, but I got it done.
Will Bentley
September 28, 2024
Hall’s plumbing has been a great company to work with. Twice now I’ve had brass Pex fittings fail inside the wall and Hall’s Plumbing has been there to make the repair. Matthew was the plumber that came both times. Very professional. Extremely nice. He went right to work both times explaining everything as he went along. This last repair he had to pull the tub to get to the fitting. I appreciate that he tried everything he could to not have to pull the tub, but it became necessary. He replaced the bad fitting as well as all the other brass fittings to avoid another leak. I was impressed by the care he took in removing the tile, making sure only to remove what was necessary. What a great guy and a great plumbing company.
Jaron Gignac
November 27, 2024
I highly recommend using Halls Plumbing and Rooter services. The Lining Division does outstanding and professional work.
RudeBoiz Gaming
Absolutely horrible customer service when you call them up and request some type of service they seem like you’re a burden to them almost as if they don’t want business while rushing you off the phone. I’m definitely going to make sure to let all my fellow chamber of commerce members and contractors in the area know to never use Halls Plumbing In Midland, Texas. I wish I could add a negative star.
Rachel Hanna
Once again Hall’s responded much more quickly than expected and work was done efficiently. Ray and Nick were polite, professional, and explained repairs needed answering all our questions. Highly recommend this company for reliability and trustworthiness.