National Heating and Plumbing

I had used National a handful of times for HVAC/Plumbing services and had great experiences until my last service. Unfortunately, the service tech I used for a plumbing issue was doing work on the side and pocketing the cash. He kept giving me the runaround about waiting on parts and eventually blocked my number. When I contacted National through a different number, they had no idea about my job. I had supposedly been waiting on parts for weeks with no progress. They informed me that the tech was fired and I wasn't the only customer affected. Despite this, they refused to complete my main issue, and I've been without a shower for three months now. I'm forced to use another service company. Do not use National; I'm currently out of pocket, and the warranty they advertised is meaningless. I even offered to pay for any parts needed to complete my job if they could work with me on labor costs, but they refused and blew me off. Hiring a dishonest employee and then neglecting customers is unacceptable.

As I was dropping off my kids at Nimitz Middle School, one of National’s drivers in truck 373 decided he wanted to drive his truck inches from my passenger side as if to imply that he wanted to hit me. My two boys and his daughter were in the vehicles. What a great way to teach your daughter how to handle your road rage. I don't know what got into this man's head, but I hope this is not how National trains their employees to drive. I assume I got the better of him because I chose to take a shortcut to get into the drop-off line, which he could have done as well, but he decided to take the longer route. All this in front of other parents and kids! National Heating and Plumbing might want to re-consider who they have driving their vehicles representing their company.