Epic Plumbing
Review Summary
Epic Plumbing receives consistently positive reviews. Customers highlight:
- Professionalism and Friendliness: Technicians are described as professional, friendly, and knowledgeable.
- Efficiency and Speed: Work is completed efficiently and quickly, often with same-day service.
- Clear Communication: Technicians explain issues and costs clearly.
- Fair Pricing: Prices are considered fair and competitive.
- Excellent Customer Service: The office staff is responsive and helpful.
- Thoroughness and Cleanliness: Work areas are kept clean.
- Problem Solving: Able to handle a variety of plumbing issues, including major repairs and emergency situations.
- Positive Outcomes: Customers are extremely satisfied and recommend Epic Plumbing.

Reviews
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(1567 reviews)
Irene Ligon
November 16, 2024
To begin, Epic Plumbing went above and beyond my expectations. The technicians, AJ and Scott came and assessed my plumbing needs. They were professional and friendly. They called their supervisor Jake who immediately called me to explain what needed to be done. He itemized what would be involved in the cost. I was quite pleased. I asked him if I could get the work done the same day and if they had any old folk discounts. He gave me a discount and authorized AJ and Scott to do the work immediately. They completely the job efficiently and quickly. The install of my faucets and drain pipes was beautiful to my eyes.. I am extremely satisfied with Epic Plumbing. I would definitely recommend them.
Yvonne Barineau
We're so pleased with Epic Plumbing! We needed a major repair - an upstairs tub was leaking downstairs and had to be replaced along with pipes behind the wall. Jonathan and his assistant were thorough, clean, and friendly. The work was completed in one day and the price was fair, considering the scope of the work. I highly recommend Epic!
Robert Hamilton
Came to give me a quote for a tankless hot water heater. Tech was very informative and did not try to push any products or up charge the sale. Was given a quote for the work within 30 min after the meeting. Was not expecting to do the work that day but was given a same day quote due to the lack of work they had on the schedule. Was able to save a good amount of money by getting the work done same day. Worked out for me and the company. Tech performed the work in a timely manner and was very informative about the process. Completed the work and cleaned up the work area. This is the second time I have used them. There pricing has been right in the middle for both jobs. Not the cheapest and not the most expensive. Overall both jobs they have completed for me have been excellent and I am happy with there work.
Wali Verani
I had a fantastic experience with Epic Plumbing! Their team was professional, punctual, and knowledgeable. From the moment I called, their customer service was top-notch—friendly and responsive. The plumber arrived on time, diagnosed the issue quickly, and explained everything in detail before starting the repair.
Andrew Bryan
Technician came out for an estimate, gave a fair price for what I needed done and completed the work the same afternoon. He listened to my concerns, gave me solutions and did the job quickly and efficiently. I will be recommending Epic to anyone who needs help resolving a plumbing issue in the future.
Selby Clark
October 4, 2024
I am delighted to give Epic Plumbing a 5 star recommendation. Everything about the experience went particularly well. I had a couple of leaks in the water main from the meter to my house. They were experienced with the requirements from West University Place With respect to permitting and inspection and the requirements for an arborist to also be involved for the inspection. The trench they had to dig went underneath two sidewalks and the crew did a great job with keeping the dirt on tarps and putting it back in carefully after the inspection was completed. The plumber was friendly and Experienced and the people in the office were great to deal with and responded very promptly. And on top of that, they were the lowest of the four bids that I got so I couldn’t be happier.
Elaina Tranbarger
November 13, 2024
I had an emergency at my home. A broken pipe in my front yard. I called Epic and they had someone out to my home within 30 minutes! Chris came and found the issue and had it fixed in no time. They had great communication with everything they needed to do and how much the job was going to cost.
Laura Lam
Needed repair to leaky shower. A J with Epic Plumbing did a great job with the repair. We ended up having him updated the shower faucets in our other two bathrooms as well since he was already there. AJ was very knowledgeable and extremely professional. Thanks.