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DNA Plumbing Services

📍 542 Haggard St #512, Plano, TX 75074 📞 (469) 457-3155 🌐 Website
4.8 (634 reviews)
Open 24 hours
Plumber
Drainage service
Gasfitter
Hot water system supplier

Review Summary

DNA Plumbing Services consistently receives positive reviews for:

  • Responsiveness and Punctuality: Often arriving promptly and quickly addressing issues.
  • Professionalism and Courtesy: Technicians are described as friendly, respectful, and communicative.
  • Quality Workmanship: Jobs are completed to a high standard, with attention to detail and cleanliness.
  • Fair Pricing: Competitive and transparent pricing, with some reviewers noting it's lower than competitors.
  • Comprehensive Service: Addressing issues thoroughly and going the extra mile, including coordinating inspections and restoring areas after digging.
  • Wide Range of Services: Handling various plumbing needs, from gas leaks and water heater replacements to sink installations and faucet repairs.
  • Excellent Customer Service: Providing clear explanations, before-and-after pictures, and working with customer schedules.
DNA Plumbing Services thumbnail

4.8

(634 reviews)

5 ★94%
4 ★1%
3 ★1%
2 ★1%
1 ★2%

Brett Feehan

February 19, 2025

I detected a small leak in our gas riser in the side yard. After calling Atmos to turn the gas off, I quickly found DNA plumbing and had them out at 8am the next morning. They did a full pressure and leak test and confirmed the riser was the only leaking pipe. They went ahead and replaced the riser and coordinated with the city for an inspection. Miguel, Carlos and Aaron all did a great job keeping me informed and discussing pricing ahead of time. I wasn’t really in a spot to get multiple quotes to fix this, but for how dangerous gas can be, I was pleased to have them take care of this for me.

Sheree Sheehan

I had an excellent experience with DNA Plumbing when they replaced my parent’s water heater that malfunctioned. From start to finish, the team was both professional and courteous, making the process smooth and stress-free. They arrived promptly, explained the steps they were taking, and ensured everything was done to the highest standard. They worked efficiently, leaving the area clean and tidy after the job was completed. I was especially impressed by their professionalism and respectful demeanor, which made me feel confident in their expertise. I would highly recommend this company to anyone in need of plumbing services. They truly exceeded my expectations!

Sandy Wheat-Phelps

Kameron and his helper did an awesome job on the tricky sink removal portion of my master bath renovation. They were very friendly,respectful, and did a great job cleaning up afterwards.Aaron came out another day to set our new undermounted sink and once again did an amazing job. He installed the sink and secured it for proper drying. Kameron and his helper returned a few days later to complete the job and check for leaks. DNA gave me a fair price and did a wonderful job from excellent customer service to quality workmanship. My new sink looks even better than the one put in by the builders a few years ago. I will always use DNA for any future plumbing needs.

Cody Hutchens

Called about a leaking outdoor faucet. They were able to come out the next morning. They arrived on time and completed the fix very quickly. Customer service was great. They even provided before and after pictures of the work in the invoice. Will definitely recommend them to others.

MICHAEL POWELL

Great experience! The city was stalling, so they took matters into their own hands and found ways to expedite the project. My lawn and stone sitting area had to be dug up to replace old cast iron with PVC and they put everything back perfectly and even laid down fresh sod. I'm hard to please and they blew me away!

Jazzy Goncalves

Not only is their price for emergency service dispatch less than other places, they take the time to make the job complete and explain it to you! Wes and Billy came out late to fix my leaking sink and addressed every issue while also fixing it so that I won’t have an issue again! Super friendly and amazingly helpful! Will be calling in the future and recommending them to everyone!

Shari Covens

I had a fabulous experience with DNA Plumbing. The technician, Wes Hart, was very patient, professional, knowledgeable, and kind--a real pleasure to deal with. His cohort, Billy, was also lovely and helpful. They offered competitive pricing and do wonderful work. Highly recommended!

Karis Easter

Miguel and the team at D-N-A Plumbing Services were friendly, efficient, and worked with my schedule. I was in a time crunch that was out of my control and they were able to come out, same day, to access and resolve my plumbing issue. The transaction was priced friendly, which works for my budget, especially since this was an unexpected expense during this holiday season. They were able to get everything taken care of and gave me a review of what was needed, and the work, once completed. I will definitely be utilizing their services in the future!