Evolution Plumbing LLC | #1 Plumber Plano, TX

Brandon McGinnis provided excellent plumbing services for our faucets and sink. He was professional, knowledgeable, and efficient from start to finish. He took the time to explain everything and made sure the job was done right. The quality of his work exceeded our expectations, and we couldn’t be happier with the results. I highly recommend Brandon for anyone in need of plumbing services!

The dispatcher was extremely prompt in sending the plumber the very next day after receiving the part. With guests arriving over the weekend, they genuinely prioritized the repair and efficiently fixed the tub faucet just in time. The plumber was very professional, did a clean and thorough job, and was a pleasure to work with. I truly appreciate their urgency and excellent service!

Great Service Came to The Rescue!!! My home warranty insurance set me up with a plumbing company, for a gas water heater problem that never called or showed up. After 48 hrs I called and complained about the service I was getting. At that time, they set me up with (Evolution Plumbing LLC, Plano). I wish that they had been the ones chosen first. I talked with (Jason) on the phone, and he sent one of his technicians out the very next day. (Josh Huerta) saw the problem and reported back to get a new water heater for my home. (Josh) flawlessly removed and installed a new gas water heater. Thank you, Jason and Josh,…Good Job!!!

They were able to schedule me in a timely manner. The plumbing technician Jordan J. has excellent customer service. He was kind, friendly and efficient. He installed the new garbage disposal in just a few minutes, Especially since I Went into my office to work and left him alone to do his work. Very pleased with the service and very happy. I have a new garbage disposal.

Jason Jones was the plumber that came out. He was polite, professional, and efficient. Fixed my issue in 30 minutes and was off to his next call. Great experience. No headaches. Would use again.

Please stay away from this plumbing company and find someone who is competent. My experience was a nightmare. I only chose them because of my warranty provider. It took more than two weeks to fix a slab leak, and they consistently arrived two to three hours late for every appointment. The technicians seemed incompetent, often giving conflicting information about the repairs. In the end, they made two holes in our drywall only to determine that rerouting was not feasible. To make matters worse, they incorrectly reattached the faucet weight, which obstructed the pipes—something anyone with basic plumbing knowledge should know to avoid. During the repair, we discovered that the faucet was broken because of their work. They promised to coordinate with the manufacturer for a replacement after the slab repair, but after I made the payment, they completely ghosted me and failed to follow up. I never received any response from them, despite calling them daily for over two weeks.

Thank you Jordan and Evolution Plumbing for taking care of replacing our water heater in less than 24 hrs of assessing the issue after our warranty claim was filed. Jordan got our new unit installed and we’re thankful for him and hot water again! I would definitely use them again for plumbing.

Josh was prompt, courteous, asked questions, did his work quickly, invited me to make a contact if there was a continued problem and left friendly and quickly. His nice looking, clean truck added to my feeling that he wanted to appear professional. I trust him and hope my warranty company uses him if/when I need help with my properties. My name may be used as a referral.