Horizon Plumbing Services
Review Summary
- Zane consistently praised for being efficient, knowledgeable, thorough, professional, courteous, and communicative.
- Services: Tankless water heater repair/replacement, water heater replacement, garbage disposal repair/replacement, and general plumbing issue resolution.
- Key positives: Punctuality, quick turnaround, clean installations, explaining work, and providing temporary solutions.
- Overall recommendation: Highly recommended by multiple customers.

Reviews
View All on Google4.9
(13 reviews)
CE Phillips
Zane came out this morning and took such great care of us. Our tankless water heaters had stopped working and when he came to fix them, he was efficient, thorough, and knowledgeable. He knew exactly what was wrong with them almost immediately and fixed them fast. Just a great professional and honest. Our units are almost 15 years old so we suspect they won’t last many years longer and when they finally bite the dust, we’re calling Horizon. 10/10 stars.
Susan Gatton
Zane and Horizon Plumbing were punctual, thorough, professional, and courteous in replacing our water heater. They identified & communicated mistakes left by the previous plumber who installed the last water heater 10 years ago and explained how they were correcting them. They also took the time upon completion to explain the functionality of the new water heater & possible upgrades and ensured we had hot water before they left. The installation is clean and I highly recommend which is saying a lot because I’ve worked in residential new home purchasing for the last 20+ years.
Teresa Hernandez
Our tankless water heater died the week before Thanksgiving and they managed to fit us on the schedule and complete the install of a new unit the day before Thanksgiving just in time for guests! Zane and his helper were quick and quiet with the install. Zane communicated through every step and even when they needed to leave for additional material. They tested every faucet in the house before leaving too. Update: We needed up with a pipe drip right after the install and Zane came out to inspect and provide a temporary solution to get us through the weekend. We are thankful for the service and quick turn around of things and highly recommend Horizon Plumbing!
ShelleyAnn Doctor
Thank you Horizon for sending Zane B out to fix our Garbage disposal and plumbing issue. He was very knowledgeable very professional and very thorough. Thank you again and Happy Holidays 😊
Asha Ramesh
Blake Parker is a wonderful service technician. Our house had lot of plumbing issues and Blake fixed it thoroughly. He is a thorough professional. I would recommend Blake for all complex issues to be resolved
Marta Royall
Zane provided excellent service by answering questions I had, giving me great information on properly winterizing and maintaining the outdoor plumbing spigot. He is courteous, professional, and thorough. Thank you Zane!!
fredecm
Zane did a great job from the process of providing a quote to installing the unit. I think he went above and beyond and we’re very pleased.
Bryon Hedgepeth
Zane and Nik showed up to sevice my leaking garbage disposal and gave me a competitive price with speedy, professional, courteous service on a replacement. Definitely would recommend.