O'Bryan Plumbing Services
Review Summary
O'Bryan Plumbing Services receives consistently positive reviews. Customers praise their:
- Professionalism and Skill: Technicians are knowledgeable, efficient, and competent in various plumbing tasks.
- Customer Service: Staff is courteous, patient, and helpful, providing clear explanations and timely communication.
- Trustworthiness and Integrity: The company is considered fair in pricing and reliable in completing work without hidden costs.
- Technology and Efficiency: Use of technology like iPads for documentation and follow-up.
- Overall Satisfaction: Customers are highly satisfied and recommend O'Bryan Plumbing, often planning to use them for future needs.

Reviews
View All on Google5.0
(419 reviews)
Lisanne Glew
Cody and his colleague/Manager who also visited as part of their quality control program, did an excellent job at fixing the urgent issues and diagnosing other matters that will need future attention. Their technical skills were evident during our discussion of a replacement for our aging water heater. They were very well spoken and informed about options for our home. They were courteous, patient and knowledgeable answering questions , not rushed and seemed to enjoy their work. I would highly recommend based on this initial experience. I appreciated their use of iPad technology to document their recommendations and send timely follow-up emails very efficiently. Well done.
Greta Allen
Cody was very good. He arrived to fix a drain problem and a toilet problem and he quoted us the cost of the drain and several estimates for the toilet problem. He was very helpful and answered all my questions courteously and detailed. All was fixed in a short time and to my satisfaction. Great experience. O'Bryan is a reasonable and competent plumbing company that does not dissappoint.
Paige Bostic
Mark and Josh were so wonderful! They were timely and efficient and even checked my other bathroom to see if there was any issues! I will definitely be scheduling them again to flush my A/C unit next. If you want quick professionals, I suggest you call O’Bryan.
Sophia T.
I started to know O'Bryan company when I got the company's lanyard at Allen Holiday Parade, which helped me choose this company over others. Tim came with the other nice plumber and both of them were friendly, kind, and skilled in installing my new toilet within a couple hours. They were very easy to talk to and ask. I would like to keep using these plummbers as long as we live in Allen.
Jim STX
O'Bryan Plumbing keeps impressing me with their customer focus and the professionalism of their staff. This was the 3rd job I had O'Bryan do as we remodel our home in Plano. This time it was to replace cast iron sewer lines. A major job that is a big expense, so choosing the right firm is about trusting the people who own and work at the company. Competence and integrity in every aspect of their work. Everyone I encountered, from the office staff scheduling the work, to the excavation team and then to the plumbers are top professionals that are customer focused. I was right to chose O'Bryan Plumbing and will use them again. I asked 3 other well known firms for quotes. This type of work has a lot of unknowns so I payed close attention to the wording in each quote of potential extra costs after they start the job. O'Bryan's quote was not the lowest but I decided to trust O'Bryan to do such a complicated task and be fair with their costs. They completed the job without any extra costs. My trust in them was well placed.
DMAC
Ryan was very helpful and knowledgeable. Not only did he locate the source of the water leak we initially called about, he also fixed a "gurgling" drain pipe we have had for years! I had numerous plumbing companies out for years trying fix that drain and most of them told me it was "belly" in the pipe which was 8,00 fix. Ryan fixed the drain by hydro Jetting the line. He really impressed my wife and I. I highly recommend O'Bryan. They have earned our business for life.
Debra Jordan
February 5, 2025
First time customer, great experience with the team, repairs to outdoor faucet completed to my satisfaction, education was provided about my water systems, I signed up for annual membership which included a hot water tank flush and future discounts on other services when I chose to inquire for more help around the house. I am very happy that I have found a quality plumbing service close to my home. 👍🏻
Stacey Davis
Today we had a good experience with O’Bryan Plumbing as usual. This was not an emergency but they still managed to fit us in today which was quite helpful for my schedule. Zach was quick and explained everything he did. Thanks!