Texas Green Plumbing

I have mixed reviews from my experience with Texas Green Plumbing. I ended up fixing my own problem, but they did find a different problem before it became a bigger issue. Our shower drain backed up, and I tried to use my own auger, but it didn’t seem to quite so the trick, so I called them over to assess. They checked it out through a few different means, ultimately telling me we needed a major overhaul to even address the shower drain, but would be well over $5,000. They also found the leaking pipe which was another $1,200, but I was grateful they found it. I wasn’t positive we needed to do the overhaul, but we definitely needed to fix the pipe, so I asked for two separate quotes. I thanked them, shut off the water, asked if they would mind me getting a second opinion since the price was so hefty. They seemed pretty taken aback by that idea, and said yes, but that they’d have to go ahead and charge me a little over $600 for their diagnostics. That sucks and seems pretty high, but I also get they just wasted over an hour helping me, so okay, I’ll pay the piper and ultimately hope I can save myself some money. But then he told me that if I didn’t have them do the work right then, I’d be recharged the $600 for the next visit, then also have to pay for the rest of the work to fix the pipe totaling over $2,000. So it was pay $600 for no work, then another $1,200 if I call them back, or just pay $1,200 now to get it fixed. I chose to have them fix it. Overall they did a great job, communicated really well, and kept our leak from becoming a bigger issue, thus the 3 stars, but I also felt I was getting taken advantage of a bit with the service fees and the overall pricing. Oh, I also just rented a long auger and got the shower drain unclogged myself.

Not sure what the previous bad reviews are all about because any issue and cost to repair are explained and must be approved by the client prior to beginning any work. These folks just repaired some gas leaks for us and all I can say is that the crew as well as the office were amazing. Honest, upfront and as professional as they come. I will be using Texas Green anytime I have an issue that requires a plumbing company and highly recommend them to anyone who is looking for honest and caring professionals.

This company is amazing! The employees are hardworking, professional, and informative. I had a leak from my shower handle. A previous plumber was unable to remove the part due to corrosion and told me the only way to fix it was to cut into the tile and replace the whole valve. Texas Green plumbers, Shay and Aaron, were able to work at the corrosion and successfully remove the part. I am so grateful that they were able to fix the problem with no demolition. Great company and amazing workers!

I appreciate Texas Green Plumbing’s commitment to doing things the right way. I had one of their plumbers, Aaron, come out and he did quality work. He was helpful and personable. We later learned he accidentally had left the washing machine drain pipe detached while running tests. We ran the machine and it flooded my sons room leaving the carpet ruined. I let Texas Green Plumbing know and Aaron reached out quickly with a hearty apology, and they replaced the carpet in the room. While that could’ve been a bad situation they were reasonable and showed their commitment to clients even when they make mistakes. I appreciate them and would recommend them to friends.

Could not have had a better experience with Texas Green Plumbing. Eli and Terry came out to look at an issue we were having with a sink/faucet. Literally the nicest people and we will definitely be requesting them specifically from now on. We have never had a negative experience with this company and would recommend them to anyone.

We have used Texas Green Plumbing in the past to fix our hot water heaters and they were fantastic. The plumber actually showed me how to troubleshoot the water heaters. When I woke up this morning and did not have hot water, I tried to troubleshoot with no success. With it being the weekend, I was afraid I wouldn’t get a call back. Roger immediately answered the phone and was able to walk me through the steps to light the pilot. The entire process took less than 15 minutes. He saved me so much time and money! We are so grateful Roger! You are our plumber for life!

My two water heaters were approx. 10 years old. About five months ago I had one go out. Texas Green was able to put me on the schedule within a few days and replaced both water heaters at a reasonable price. Installation was done in about four hours. The installers were super nice and professional and did an awesome job. Would definitely recommend.

If you require a plumber that can guarantee showing up on a specific day, I'd say look for a company that doesn't have open windows like this place. Took a day off to facilitate a simple drain leak repair, figured it would be no problem as I live less than two miles from their location, but was never gotten to and told at 5:45pm that they unfortunately wouldn't be able to make it. A $40 credit towards a repair was offered but it's certainly not worth me taking even more time off for a company that can't guarantee they'll show up.