Staggs Plumbing

Derrian, Trent, and Raphael were fantastic. Derrian has been here before on a previous job and has won my trust! Professional, very friendly, and the quality of work was outstanding! Staggs is now my "go to" plumbing company... period!!

HORRIBLE experience with Staggs!!!!! Our tankless water heater started leaking carbon monoxide, they said they would send an emergency plumber to take a look last Thursday. The guy who showed up said we needed a tankless water heater specialist and that they would come out Friday, even though my husband told them it was tankless while on the phone booking the original appointment. On Friday the guys who showed up didn't do anything and sat around for 2 hours waiting on the appliance company to call them, then said they would come back Monday. On Monday they were a no show and said no follow-up was scheduled even though on the $200 invoice it said a follow-up was needed! So much for emergency plumbing! They had zero rush or care that it was leaking carbon monoxide. We fired them and ended up going with Baker Brother's Plumbing who got us a quick appointment and within 5-10 minutes of being here, he was able to quickly detect the issue and fix it! Tell me why Stagg plumbing couldn't do that? Oh, because they didn't even try! DO NOT USE THEM!

Found on the Better Business Bureau website and requested an appointment online. Mr. Staggs personally called me found out what was going on and then had his scheduling person call me to set an appointment. It was evening and they were able to schedule me the next morning. They showed up first thing in the morning with convenient text message updates about them being in route. They showed up in a company truck. They were both very polite and knowledgeable. I needed some new pipes and disposal. They were finished with the job in about an hour. They were EXTREMELY clean!!! They brought their own trash bag and paper towels... the only way I could tell they were here is all the new stuff under my kitchen sink. Josh and Matt are absolutely great guys and very professional. I will definitely be using this company again.

Outstanding! This is a family owned and operated company that provides quality work and exceptional customer service. They were polite, professional, and efficient. I called because I needed a new dishwasher installed and it required new pipes and hoses. April (office manager/dispatch?) was very kind and helpful and scheduled an appointment for me. Matt and Juan came out first thing the next morning and took care of everything I needed and were even kind enough to look at some other work that I wanted done. They are very knowledgeable and affordable. They clean up after themselves and wear booties over their shoes to keep your floors clean. Will definitely use them for future projects! Be sure to ask for Matt!