Ajax Plumbing and Water Leaks

They do measure once cut trice. I don't have time to describe a total fiasco they pulled on my property for thousands of dollars. I am looking to do everything all over again. Unprofessional unequipped and don't stand by their "we guarantee" done was done about 4, month ago. Pictures show hom much dirt wasn't packed back in by their contractors and also the pipe with sitting water after their "we guarantee" Waste of money and time.

I've used their services twice now. Most recently Rudy came out to install a faucet and replace the supply hoses. He knocked it out in no time, made me regret not getting it down sooner. On the first project I worked with them on was installing a dishwasher. I got a quote from a competitor first (cough* cough* Goettl) and they tried to charge me the price of the dishwasher for the install. They had the gall to try to also pitch me subscription service. Anyways, Ajax was going to charge me less than half of the competitor. I don't know if that was a reflection of the competitor or how these guys are so reasonable. Ajax Plumbing is reasonable priced, easy to book with, and are quick and professional. Will definitely be coming back to them in the future.

We went to Ajax to buy the parts for a leaky outdoor hose pipe to repair it ourselves. One of the men approached us and said he would come by and take a look. Huge mistake!!!! Ultimately, he charged us over $200 dollars but didn’t fix the problem. My son who is 16, searched on Youtube and followed a “Do It Yourself” video. The total cost for parts at Home Depot was only $20!!! We went back to Ajax Plumbing with the warranty receipt and asked to speak to the same guy. Surprise, Surprise, we were in shock when they stated he no longer works there! Learned a valuable lesson that day so my son does all our plumbing work now.

**SCAMMERS* *BUYER BEWARE* We called Ajax plumming to my 87 year old grandmother's house to diagnose her water no longer heating. Luckily, we were involved, as Ajax plumming attempted to scam my grandmother by saying parts on a newly installed (less than 4 year old) water heater needed to be replaced. Ajax plumming also kept wanting to say the parts were not covered under warranty, when we know for a fact that parts are typically covered under A06s 6 year water heater warranty. Ajax plumming wanted to originally charge $850 dollars for parts and labor, and then after a single day, they dropped their price to $250 (since we told them we were replacing the parts covered under warranty). We ended up calling the manufacturer of the water heater, and their technician resolved the problem by resetting the water heater. No replacement parts were needed and the unit was not properly diagnosed by Ajax Plumbing. We would not recommend.

Is this place out of business? They won’t answer their phone. They installed a new water heater for me last year and didn’t connect up the vent pipe. So carbon monoxide could be going into the attic!

Toby Martinez helped me with a free estimate and even beat the quotes of 3 other plumbers. I ultimately chose Toby with Ajax and I am very happy with my decision. He told me everything I needed to know about the installation and what he would do to make sure it was done right. He was quick with the install and had everything up and running in no time! I highly recommend Toby with Ajax and will be letting all my friends and family know about the great service that was provided to me.

AJAX was the first to respond to our request for a quote. They were also the only team we ended up needing to hear from. That’s because they were professional from the minute they arrived— until they cleaned up and left. Toby and Dillon were excellent. They assembled our faucet, water lines and drain perfectly. They hooked up our griddle to the gas line. Triple checked for any leaks. Installed our vents. And made sure we were happy with the work every step of the way. We truly are very thankful for their hard work and fair price. We’ll be keeping AJAX in our contact list for future use. Don’t hesitate to call them for your plumbing needs as well.

I submitted a request for repairs and was contacted within 45 minutes. They were able to send the plumbers out within a couple hours. Plumbers were courteous and gave me what the cost of services would be without a pressure sale. Agreed to have services done...it only took them an hour and I'm happy with the work they did. Would use them again for plumbing needs.