Elmer's Home Services
Review Summary
- Positive:
- Multiple reviewers praised the technicians' friendliness, honesty, and thorough explanations of the work.
- Specific technicians like Mario Olivares, Ian Martinez, Shaq, Arnoldo, and Jesse R. Martinez were highly recommended.
- Customers appreciated the quick service, including same-day or next-day availability.
- The company was commended for offering financing options and military discounts.
- Customers were satisfied with water heater replacements and HVAC system installations.
- Negative:
- One review detailed a very negative experience with a sewage backup repair, including delays, poor communication, and high costs.
- Another customer reported that the company did not honor a guarantee outlined in their contract.
- There were complaints about unfulfilled promises and lack of responsiveness.
Reviews
View All on Google4.7
(6131 reviews)
Hugo Martinez
March 21, 2025
Shaq & Arnaldo. Would I recommend Elmer’s and this guys again! For sure, they came did the assessment to a water leaking unit, was beyond repairable, so we ordered a new one (financed it) and in a few hours I was back on track with hot water. They were friendly, honest and they’d did the job and explained to me every step and all of the things that they replaced to put it up to code. Thanks guys for a great job
Ashanti Forde
We are currently working with Elmer's to replace our HVAC systems, and I cannot say enough good things about our experience so far, especially with their senior technician, Mario Olivares and also Ian Martinez. From the moment he arrived, Mario was incredibly informative, honest, and thorough. He took the time to walk us through everything, even showing us videos to explain the benefits of each system and helping us understand our options with custom pricing that actually fit our needs. What really stood out was how personable and relatable Mario and Ian was. They made us laugh, answered all of our questions with patience, and made us feel totally taken care of. An added bonus was they are both veterans, just like my wife and I. They even diagnosed our current system the same day and confirmed that both of our units needed to be replaced. It’s rare to find people so professional and down to earth! We are genuinely thankful we had both Mario and Ian helping us through this process. Elmer's is lucky to have them, Highly recommend.