J.C. Enriquez and Son Plumbing
Review Summary
- Positive:
- Excellent service, expertise, and attention to detail.
- Prompt, efficient, and thorough work.
- Clear communication, including explaining the process and costs.
- Flexible payment options and good warranties.
- Friendly customer service.
- Competitive pricing.
- Reliable and knowledgeable.
- Water softener installations done professionally and quickly.
- Completed jobs efficiently and answered questions.
- Negative:
- Poor communication and follow-through.
- Unreturned calls and empty promises.
- Lack of professionalism and respect.

Reviews
View All on Google4.5
(354 reviews)
Willem Keetell
I recently had my main water line repiped and an overdue water heater replacement, and I couldnāt be happier with the service I received. I had the pleasure of working with Joe Enriquez and his father, and their professionalism, expertise, and attention to detail made the entire process smooth and stress-free. From start to finish, they were incredibly prompt and efficientāif it werenāt for the weekend and waiting on the inspector, everything would have been completed in just two days. Despite working quickly, they never cut corners and took the time to educate me on every aspect of the service, i have a knack for asking a ton of questions, including the materials used, pricing, and what I was really paying for. Itās easy to overlook the details that go into a job like this, but Joe and his father made sure I fully understood the process and felt confident in the work being done. Beyond their excellent craftsmanship, they also offered flexible payment options and a great warranty, which gave me peace of mind. Itās clear that they take pride in their work and prioritize not just getting the job done, but also ensuring their customers feel informed and taken care of. If youāre looking for a plumbing company that values expertise, efficiency, and customer service, I highly recommend them. Joe and his father went above and beyond, and I wouldnāt hesitate to call them again in the future.
Aru Abarca
Great experience with this plumbing company! Their friendly customer service made the whole process easy. They responded quickly to my call, and the quality of work was top-notchāall at a competitive price!
Emmanuel Arismendy
I can't say enough good things about this plumbing service! They were incredibly professional, and their prices were very affordable. The team communicated clearly throughout the water softener installation, and I couldn't be happier with the results!
Victor Shenielle
I was really impressed by the professionalism of this team! They installed my water softener in no time and were very transparent about the costs. Iāll definitely be using their services again in the future!
Daniel Vega
J.C Enriquez and Son Plumbing is the best in the business. Iāve been using them for all my plumbing needs for over 15 yrs. You will not be disappointed they are very knowledgeable and reliable. Honest and to the point of whatever you need done. They are also very reasonably priced for their services. If you want stellar services
Terry Treadwell
ā 1 out of 5 stars My experience with J.C. Enriquez Plumbing Services was deeply disappointing and frustrating. What started as a simple request for two basic repairs turned into a couple of weeks of unreturned calls and empty promises. I initially contacted them for two straightforward jobs: replacing a compression hose bib and fixing a gasket on an outdoor grinder. While these weren't complex tasks, I wanted professional help to ensure everything was done correctly, especially since the hose bib repair involved copper piping. The company's communication and follow-through were abysmal. After the initial evaluation, they repeatedly asked me to jump through hoops - requesting photos of the problems (which I provided) and even videos of the leak (which I also sent). Their technician kept claiming he was "waiting on his supervisor" for information, but this proved to be nothing more than an excuse. Despite my patience and compliance with all their requests, I never received a quote or even a follow-up call. Their complete lack of professional courtesy was astounding. Either they're severely disorganized and incapable of basic business communication, or they're deliberately stringing customers along - neither of which is acceptable for a professional plumbing service. Save yourself time and frustration - avoid J.C. Enriquez Plumbing Services. There are plenty of other plumbers in the area who will actually follow through on their commitments and treat customers with respect.
Emily MejĆa
I called for a water softener installation, and I was impressed by their professionalism. The team was friendly and explained everything clearly. The pricing was competitive, and the job was done quickly. Highly recommend
CMC Texas
We were more than satisfied with J.C. Enrique Plumbing. They did a great job. They came the very next day and efficiently completed the job quickly. Joe was friendly, explained the problem and answered all our questions.