Plumber Near Me

PlumbSmart

πŸ“ 1233 Safari, San Antonio, TX 78216 πŸ“ž (210) 880-1186 🌐 Website
4.9 (815 reviews)
Open 24 hours
Plumber

Review Summary

PlumbSmart receives consistently positive reviews, with customers highlighting:

  • Excellent Service: Technicians are praised for their professionalism, knowledge, efficiency, and friendliness.
  • Timely and Responsive: Scheduling is easy and often same-day.
  • Transparent and Informative: Technicians explain issues and options clearly.
  • Problem Solving: They effectively diagnose and fix various plumbing problems, including toilet issues, drain problems, and leak detection.
  • Reasonable Pricing: Customers appreciate fair pricing and discounts.
  • Reliability: Many customers have used PlumbSmart multiple times and recommend them highly.
  • Customer Service: Amalia is specifically mentioned for her helpfulness and responsiveness.
  • Honesty: Technicians are praised for providing honest assessments and solutions.
PlumbSmart thumbnail

4.9

(815 reviews)

5 β˜…97%
4 β˜…2%
3 β˜…0%
2 β˜…0%
1 β˜…0%

Stan Gilbert

Eric did a great job. There were a few complications due to the extensive nature of the necessary repairs. The folks a PlumbSmart acted quickly to fix the issues and make sure I was happy. I have used their services several times and will continue to do so!

Miha Vindis

We had an issue with one of our toilets. PlumbSmart made the scheduling easy and timely. Eric did a fantastic job not just fixing the issue but also explaining what was going on and our options for a fix. The entire process was very transparent. Eric was able to fix our issue quickly! I can highly recommend PlumbSmart. We will definitely use them for any other plumbing concerns.

Ammalya Flores

October 24, 2024

100% recommend PlumbSmart. They conducted a thorough camera inspection to identify my drain issues, which gave me peace of mind. After that, they jetted out the lines and everything is flowing smoothly now. 😊 Jorge and Paul were exceptionally knowledgeable and took the time to explain what they were doing every step of the way!

verlena bell

Jorge the plumber did a very good job. I wish I would have known about Plumb Smart sooner. It would have saved me a couple of hundred Dollars. My toilet was not level, and Smart plumbing came in and fixed it in a short period of time. The price for the work was real reasonable plus a military discount, if I would need plumbing work done, I would call Smart plumbing. I give this company a five star. I am very pleased.

Jennifer NIsbet

Roger and Albert came to my rescue after I had a horrible experience with another plumbing company. I cannot say enough nice things about this company and their team. They found my invisible leak, got me water right away and were very reasonably priced as well as knowledgable, experienced, pleasant and honest. They take pride in their work and care about their customers. I highly recommend them!

Gene Wilhite

We've used Plumb Smart again and the service was just as awesome as the other times! I called and they were able to come out the same day. Amalia is wonderfully easy and pleasant to work with and so helpful to keep me informed about the scheduling. Jorge and Paul were efficient and gave us good information about what was possible to fix our problem. Jorge was able to find the part needed for the less expensive fix which we really appreciated!! When another problem arose he was helpful again in finding a less expensive part. He and Paul went above and beyond to get our problem fixed. And did a little extra, too. My husband and I also really enjoyed visiting with them. Fast, efficient, professional and personable! What more could we ask for! I will say it again, they are our plumbers for life! Thank you, Amalia, Jorge, Paul and Plumb Smart!

Nikki Nikruto

If you try to schedule an appointment via Yelp, make sure you get a confirmation. On the day I thought I scheduled my appointment, I called to confirm and it turned out I was not on the schedule for that day. However, they were able to get me rescheduled for the next day. My service tech, Jorge, arrived promptly and did an initial inspection of my water heater. My pilot light had gone out and when I tried to relight, the control panel threw a β€œgas control or valve issue” error. I don’t mess with gas issues - which prompted the appointment. Luckily, Jorge provided an honest, quick fix - by relighting the pilot light and magically clearing the error message. ;) Jorge stayed long enough to ensure everything was working properly and my hot water returned. He answered all of my gas water heater questions/concerns and also shared his plumbing experience - including positive praise for his employer, PlumbSmart. Thank you, Jorge and PlumbSmart!

Christine Ellis

What do you do when you hear running water but can't find the leak? Submit a project on Yelp and hope you get a good plumber :) After I submitted the project Ammalya got in touch with me quickly. They were able to set up an appt on a Saturday with ease. She was informative, gave me a very accurate timeline as to when someone would be out there, professional and friendly. I received a text when Albert was on his way with a picture so I'd know who was coming. He was professional and friendly. He got in and, like me, couldn't find the leak. He told me it was most likely a slab leak. I'll be honest, the price to find out if it was a slab leak scared me since he couldn't be sure it was that without doing the slab testing. When you see zero water but know there's a leak, you have to do something. They were able to come out on Sunday to do the testing and do the repair. I was impressed they could come that quick. We also figured out the leak appeared to be going from the hot water through the house so he showed me how to cut the hot water off so I could still have water in the house but stop the leak. Albert and the additional tech showed up Sunday morning. They got to work and found the leak quickly, got it repaired quickly and I was able to get on with my weekend. I was fortunate and only one hole was put in my drywall and though they didn't repair (as I knew they would not!). The tech put the drywall up and I gave him duct tape that he put on for me so my cats didn't get it in. I did find out I should have been given a discount. I texted them and Ammalya called me back (on a Sunday afternoon), assured me she would credit me back without a problem. I can say she made she it was taken care of and the credit was reflected on my credit card within a couple of days. I highly recommend PlumbSmart and will use them again if needed. (I had a plumbing issue last year and did a Yelp project as well. A company reached out to me but couldn't make it out there that night, (it was a Friday night) so he recommended another company who could make it out. He went above and beyond to make sure everything was taken care of and facilitated it all. After looking at my project Sunday evening, I realized it was PlumbSmart who did that for me. 2 for 2 and didn't even know it!)