Red Brass Plumbing & Drain LLC
Review Summary
Red Brass Plumbing & Drain LLC, specifically Mitch, receives consistently positive reviews. Key strengths include:
- Professionalism and Friendliness: Mitch is described as professional, courteous, knowledgeable, and friendly.
- Responsiveness & Punctuality: Quick response times (even after hours), prompt arrivals, and timely work completion are common.
- Thoroughness & Problem-Solving: Mitch goes above and beyond to explain issues, provides accurate estimates, and finds solutions, even for difficult leaks.
- Honesty & Integrity: Customers appreciate Mitch's honesty, kindness, and willingness to work within budgets.
- Wide Range of Services: From minor repairs to complete re-plumbing, Mitch handles various plumbing needs.
- Customer-Focused: Mitch demonstrates understanding and empathy for customers' situations.
- Value: Customers feel they receive excellent service and value for their money.
- Additional Perks: Offers discounts (e.g., for first responders).
Reviews
View All on Google4.9
(47 reviews)
Michelle Elliott
To start, Uryss M. got back to us on Yelp within 5 minutes...after standard working hours. They were professional, courteous, and mindful of my time. Mitch came to our home exactly when they said he would. He was extremely friendly, professional, and knowledgeable. Not only did he explain everything regarding our home's plumbing, he was very friendly with our three dogs! He gave us a prompt and accurate estimate, and went way beyond expectations. He did the work immediately following diagnostic, and he finished the work brilliantly! I would recommend this company without hesitation!
Richard acebedo
I had some issue with water flow, I have an older home and I started having issues I took a chance to visit with Mitch (owner) as his was doing some work for my neighbor. I explained the issue that I was having he was glad do give me an estimate. I contracted him to do the work he was always on time and kept me informed to how progress was going stayed on budget work done in a timely manner. I strongly recommend red brass plumbing. I’ll always keep his number handy.
Jeri Sparrow