1-Tom-Plumber
Review Summary
- Positive: Fast, helpful, knowledgeable, and professional service. Plumbers (Gavino, Andrew, Jacob) were praised for cleanliness, clear communication, efficiency, and problem-solving. Customers appreciated the quick scheduling, warranties, and overall customer service.
- Negative: One customer reported a negative experience with multiple plumbers, including poor workmanship, overcharging, and broken parts.

Reviews
View All on Google5.0
(1188 reviews)
David McQueen
Super fast and helpful services. Gavino was very knowledgeable and professional, and kept me informed the entire repairs process. He was also EXTREMELY clean, like INSTANTLY cleaning up any and all debris as he worked. That's something you definitely don't see very often. Thanks to Gavino and the entire 1-Tom-Plumber team.
John Hunt
This was an emergency situation and Gavino Luna was my plumber and he did an excellent job my whole valve and cartridge on my bathroom walk in shower was just shot so Gavino walked me through the process of just cutting the fiberglass and he did a masterful job on getting me squared away with my shower. I cannot say enough good things about Gavino his professionalism and dedication to getting the job done right the first time and my family and I appreciate having full water back on and the new plate and handles look great and I will be a 1 Tom Plumber customer for life! Thank you 1 Tom Plumber and Gavino Luna
Monica Ollaca
Had to have plumbers come fix my clogged kitchen sink. They arrived early which was a major plus!! Gavino was very friendly and professional!! He explained what he was doing in a way I was able to understand. I hope I do not need to utilize a professional plumber again, but if I do, they will be the ones I definitely call! I definitely recommend!!
C W
December 18, 2024
Not a very happy customer the first guy they sent over didn’t know what the heck he was doing and then the other two guys came over six hours later was here for a couple two or three hours. Wanted to charge me an outrageous price when I already quoted me, one broke off one of the bolts to the toilet and just left it there, I am not a happy camper will not be using them in the future I did not want to give them any kind of stars at all, but it made me give them at least one
Andrew Alvarez
I had a great experience with 1-Tom-Plumber. Andrew, the plumber, was super professional and got the job done efficiently. I appreciated how quickly they scheduled me—booked my appointment for the very next day. The customer service was top-notch, and I love that they offer a 90-day warranty on their work. Highly recommend!
Joe Gonzalez
January 21, 2025
Great quick service. Andrew was able to help us with our gas line and he came up with a solution. More than I wanted to pay but our paid for great service.
Rebecca Stricker
Jacob did an awesome job fixing my toilet and sink and was very knowledgeable. He explained to me how to take care of my appliances to better keep up with them working in good order more often. He was professional and came out quickly and on time. I would highly recommend!
Walter Cooper
Jacob was courteous, knowledgeable, and the the ultimate professional who takes great pride in his work. He even gave me a few lessons along the way. You can be real proud that you have that young man on your team. Thanks again for a job well done.