Precision Plumbing NTX
Review Summary
- Positive: Many customers praise Precision Plumbing NTX for professionalism, promptness, knowledge, efficiency, and friendly service. They are commended for clear communication, same-day repairs, and fair pricing. Several reviewers would recommend them and use them again.
- Negative: One customer reported a potentially unnecessary and expensive repair diagnosis, with a different plumber finding a simple fix.
- Technician Commendations: Richard is frequently mentioned positively for his professionalism and clear explanations. Josie is also recognized for her work.
Reviews
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(105 reviews)
Kavi Mainali
My water heater pilot was staying in. A plumber from Precision Plumbing NTX went and determined that the burn assembly needed to be replaced and it would take few days if I were to go with the warranty. The bid was over $1300 on top of the service fee of $97 I had already paid. I sent another plumber friend of mine to get a second opinion because the unit was only 1.5 years old. He noticed that there were a couple loose wires. He was able to tape them up and the unit was working just fine. Their name is precision but work is not so much. What a waste of time and money using them.
Janet Miller
Richard was great. He was professional, fast, and friendly. He fixed an issue I have been dealing with for quite some time. I am very pleased with the service. Communication was also excellent.
Patricio Martinez
Richard is the Tech who usually services my house. His very professional and always gives a clear indication of what’s happening. I highly recommend him
Abby Bradford
Richard and Josie were great! Very knowledgeable, efficient, professional and polite. Left my bathroom better than they found it. Would highly recommend!
Ashley Easley
I called Precision Plumbing regarding a leak in my master bathroom. They were prompt, professional and pleasant to have in my home. They explained everything start to finish and made the repair the same day. They will be my new go to company and I will definitely tell my family and friends about them. Thank you Precision! You have a customer for life.
Reyes Soria
January 22, 2024
Had the unfortunate experience of having a line break under my washroom. First company I called refused to repair due to flooded crawl space unless I paid with a fortune. Friend recommended Precision. Called them and they promptly showed up, diagnosed and proposed a repair at a very fair price. Great custo service! Will be my go to plumber from now on.
Hassel Martinez
I had an emergency water leak. They quickly scheduled me and got it resolved. The technician that came out was very knowledgeable, nice and answered all my questions. He also gave me tips for the future. I would definitely be calling Precision Plumbing and would highly recommend them.
Jeff Johnson
Fast, Fair Pricing, Great Service. Scheduling was easy and pleasant. Technician was great at explaining issue and offered options. It’s hard to find honest, reliable, and friendly trades. As an RE investor I have found my go to plumber.