Express Home Services
Review Summary
Positive:
- Several customers praise Aaron (electrician) for his knowledge, professionalism, quality of work, and ability to work within constraints. He is repeatedly recommended and requested by name.
- Positive experiences with Ashton (HVAC) and Rocky (HVAC), highlighting their knowledge and helpfulness.
- Positive experiences with Tanner (plumber) and other team members, indicating improved service over time.
- Prompt owner response and resolution of some issues.
- Fair pricing and knowledgeable service from Kevin Curtis (plumbing).
Negative:
- One customer reports significant issues with furnace, electrical, and roof work, including code violations, poor workmanship, and potential safety hazards. This customer feels ripped off and expresses distrust.
- Delayed and unsatisfactory resolution of problems.
- High quote for rewiring compared to other quotes.
- Concerns about the company's involvement in a heater explosion.

Reviews
View All on Google4.6
(608 reviews)
Chacha Chavez
January 23, 2025
Update I have to say that all the guys that have come out and helped Aaron head electrical, Tanner head plumber, and Ashton head HVAC plus Christian and forgive me for the other guys name, I wish I could remember they have really went above and beyond. We are still making sure all system are running but the work they have done has improved over the years I have been using express, thank you for working on building a strong team! The owner replied to me right away, he sent guys out to get my heating unit in compliance. Made sure my electrical panel was working properly and since the I used them to fix many error my contractor made with plumbing and electrical. Our home is coming along. Thank you! I got my furnace, central air, and upgraded electric panels done with Express a couple years ago. When I got my roof done all the connections collapsed and they got mad when I told them I was going to report it to the fire department, they got a new “expert” out . He came and half asses it and now it’s leaking like crazy. I pointed it out to the guy that comes to inspect (just looks around for 5 mins and leaves) and the electrician who after a year in half finally came and fixed the outside electrical that wasn’t done right. No one ever reached out but they keep calling me for a 30k rewire job they wanted, this quote wasn’t to replace the dry wall or paint just the wiring. I got several quotes after that for around 15 k. When I heard express was the company that installed the heater that exploded in WJ and killed that 15 yr old boy I got another company to come and look at my system, they told me I got ripped off and for the 27k plus I paid its criminal. The tape they even used isn’t code the gas connection isn’t code and the leaking from the replaced parts is hazardous to my family. The electrician that came out last finial did the out side better and that is after having one come out several times before to do it right and each time they bullshitted me out of doing the job. I will never refer anyone to them!! They still need to come fix the dangerous wiring job from replacing my electrical panel but I don’t trust them. I will be looking into what my right are. Last picture should have been first, this was when the roof was being done and they never secured the exit to the roof or even secured it from falling in the event there was an earth quake. The photos after are showing the way the gas was hooked up and out of code. This is going to cost me so much money and that I am furious!!
Grace Chew
November 23, 2024
Aaron is wonderful, he helped me to install a wall charger for the Tesla and he did a great job and he did good work. He really knows his stuff! I would hire him again
blaine haacke
They installed a furnace humidifier with no issues. Took them less than a half day. Workers Aaron,Rocky and Ashton were very knowlegible and polite. Ashton was first contact. He was able to do maintenance on my furnace then he helped answer my questions about humidifiers. He was able to give me a bid and then later in the day he followed up with set pricing. He was professional and honest.
Robert F
Had Express Home Services come out and give me an estimate for some electrical work, along with a few other companies. They had a comparable price to the others but I was sold on them because the electrician they sent out, Aaron, was extremely knowledgeable, and personable, and gave me an on-the-spot quote. The others sent quotes the next day. Aaron came a couple days later to complete the job and did exceptional work. You could tell he took pride in the quality of his work and wanted to deliver the best product possible. He also did his best to ensure that the job was as minimally intrusive as possible, i.e. minimal holes in the walls. Plus, he's a cool guy and fun to talk to. Couldn't be happier with the service, everything came out great. Will by-name request Aaron again for any future electrical work that needs to be done.
Storm Harvey 'student'
Aaron Shuman with Express Home Services did an absolutely wonderful job with my light fixtures and fan. He was on time, professional, and got the job done in a timely manner. A+ job - highly recommend. Google would not let me add a second review. Aaron came out and finished installing my lights and did an awesome job. He was very kind and even checked my smoke detector in the basement that we weren’t sure was working. Rocky came out and did a furnace tune-up. Rocky was super knowledgeable and broke everything down for me so I understood how the furnace works. Rocky even went outside in the backyard to check my concern around insulation on my AC unit. Both techs were super helpful, professional, and just great human beings. Highly highly recommend.
Jordan Hiatt
Aaron Shuman did some electrical work for us and did an amazing job working within our constraints. He thought creatively and carefully to cut as little drywall as possible. We are pretty particular and he appreciated all our concerns and was very accommodating.
Abbie
Aaron Shuman, The best electrician I have ever worked with! Very thoughtful, takes his time, you can tell he has a lot of hands on experience! He definitely knows what he is doing. An amazing job with the wires, he found the problem to my outlet and chime within 30 minutes which is so impressive compared to other electricians I have worked with! I would hire Aaron any other day in my life and recommend him to family and friends! Thank you Aaron you saved the day!
Dave Zuckerman
Kevin Curtis came out and was very easy to talk to and discuss our addition project. He's very knowledgeable about plumbing systems and very fair pricing. I will update this review upon the job completion.