mario's plumbing heating services salt lake valley utah
Review Summary
- Mixed Reviews: Some customers report excellent experiences (fair pricing, professional, quick response, cleaned up, same-day service, honest advice), while others report significant issues.
- Negative Experiences: Complaints include unprofessionalism (noise disturbances, rude behavior), incompetence (improper installations, cutting corners, damage without accountability), unreliability (dodging calls, missed appointments), and poor communication (lying, hanging up on customers).
- Specific Issues: Water heater replacements, water fountain installations (incorrectly done), and leak repairs are mentioned.
- Price and Service: Some customers found the pricing fair and service good, while others felt the quality of work was poor.
- Recommendation: Some customers highly recommend the service, while others strongly advise against hiring them.
Reviews
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(22 reviews)
Kaytina Hewitt
The city broke a water main supposedly and for 3 weekdays in a row we've had someone doing very loud work in the apartment above us from this company. These employees stomp around, drop things, yell, and have no regard for anyone in the building. It has affected my PTSD and we had absolutely no notice. I'm not sure how 5+ hours a day for 3 business days isn't enough. Power tools going for hours and I work from home so it's impacted my employment. Extremely unprofessional and plain rude. We will be making a complaint with the county for a noise disturbance since it exceeded the max decibels and length of time that is reasonable and designated by the county. Don't go with them if you want someone who values getting work done in a timely manner and that pays attention to how dropping tools and banging on walls affects people in the living space.
Brook Rowell
Mario’s Plumbing Heating and Air were wonderful to work with! They replaced our water heater after discovering it wasn’t repairable. They were knowledgeable, honest, kind, hard-working, efficient, and best of all, the most fair price in town! If I could rate more than 5 stars I would! Highly recommend and will use again and again!
Kat Archuletta
Fair pricing, friendly and professional, quick to respond and the tech cleaned up the entire area after replacing my water heater. Would definitely recommend!
Dawn Carrol