A Action Home Services
Review Summary
- Positive:
- Prompt and efficient service, often within 24 hours.
- Excellent installation and repair work by Ray and his team (Isaac, Dana).
- Professional, courteous, and knowledgeable technicians.
- Good communication and explanations of the work.
- Clean and tidy work.
- Outstanding customer service (Norm mentioned).
- Fair and honest pricing.
- Negative:
- One customer received a high quote for a simple fix.
- One instance where the technician lacked the necessary equipment.

Reviews
View All on Google4.9
(298 reviews)
Juanzen DeLoney Jr
December 30, 2024
We had a a requirement for emergency services due to a leak from our hot water heater. Our home warranty company, American Home Shield, failed us. A Action Home Services sent Ray out in less than 24 hours to diagnose the problem. Less than 24 hours later I had the same natural gas water heater and expansion tank, along with a new drip pan with drain piping to my sump pump installed!! Ray and his apprentice, Isaac did an amazing installation job, along with training me on the use of the system. I strongly recommend Ray and his company for all of your plumbing/HVAC/electrical needs!!
Barry Hutchison
January 24, 2025
Ray and the team were terrific. 2 hours to install new hot water heater. I would use A Action again. Dramatically more affordable that other companies that end in flow.
Carolina H.
Ray and his associate, Isaac, came to do a repair that involved several steps and parts. This team arrived right on time. Ray is a top-notch plumber with great expertise. The plumbing behind the W/D and also in the utilities closet required upgrading prior to an installation. Ray worked efficiently and explained what would transpire during the repair so that there were no surprises. He even provided advice about purchasing longer lines and a longer three-prong cable for the W/D for easy access. The kitchen and the utilities closet looked "like new" after he and Isaac left. They swept and removed any water or debris. This was a stress free house call from start to finish with first-class professionals.
Larissa S
Stellar service every step of the way. My technician walked me through every aspect of the fix. Everything was done beautifully. He was courteous, professional, and considerate. The customer service team was great. Norm especially made me smile. The entire experience was perfection.
Danielle Harris
Excellent experience. Very friendly, very prompt. Also honest and fair. I recommend them and will continue to use this company. Iβm very appreciative they could get the heat back working so quickly especially with an elderly tenant in the home.
Francis Kaye
First off--Their customer service is outstanding. Very responsive and personable. The lead technician, Dana Gallifant, demonstrated exceptional professionalism and commitment to his task. Great to deal with ! In my opinion AA is one of the best HAVC companies in the area .
Robyn Payne
Ray was great; very professional and gave me some good information about my water heater. Unfortunately, he didn't have the equipment required to perform diagnostic, on my unit, but he told me what to ask the next plumber to ensure they have the equipment needed.
Justin
I was having an issue with no hot water throughout my house. The technician was nice, and pointed out that my thermal mixing valve was the problem, which it was. However, I got an ~$800 quote to get it replaced. With a lot of doubt and a little research, I found a way to fix it. All it took was for me to run the water and twist the thermal valve from hot to cold a few times to clear out sediment build up to get my hot water back. Canβt believe I was given a $850 quote for such a simple fixβ¦