John C. Flood
Review Summary
John C. Flood receives consistently positive feedback. Customers praise the technicians' communication skills, expertise, and ability to explain issues clearly. Specific technicians mentioned include Joe, Michael Mullins, Daniel Robinson, Nassim, Eric, and Ricardo, all of whom are highly recommended for their professionalism, thoroughness, and helpfulness. Customers appreciate the company's efficiency, problem-solving abilities, and commitment to customer satisfaction, including providing options and obtaining necessary parts quickly. The company is also commended for handling complex jobs like main water line replacement and for providing excellent service even in emergency situations.

Reviews
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(3930 reviews)
Theodore Peters
Joe was great. A very good communicator and a very pleasant person as well. He very clearly laid out what the project would entail. When I asked about a part that I didn’t understand, he was able to explain it to me without using any big words. I really appreciated that! Telling people how much their new HVAC needs are going cost has got to be a tough job. Sincerely, he knows his stuff and I’d happily work with him again.
Kenneth Bright
Michael Mullins provided us with excellent service! The whole house inspection and water tank flushing was very good value for money. Michael took the time to explain all of our plumbing systems, and what could be done to make our system more efficient. He also took the time to answer my long list of questions. I highly recommend Michael as a plumber! I will ask for him by name for any future plumbing needs that we have.
Sara Wakeman
Daniel Robinson from John C. Flood is the best HVAC technician I've ever had the pleasure of working with. He is thorough, insightful, and takes the time to answer questions and explain information in layman's terms without being dismissive. Daniel also provides excellent recommendations and guidance to help maintain my system's performance. He clearly goes well above and beyond to ensure that everything is working top notch and that there isn't anything at risk in the short term and long term that could jeopardize my home. He is the reason I continue to be a customer of John C. Flood and an annual maintenance member. I cannot state enough how pleased I am with his services compared to other technicians I have had in the past. Finally someone I can trust in my home! Thank you!
Jonathan Sacks
November 29, 2024
A superb installation of new polished brass spout, faucets, & isolation valves. Flawless removal of 30 year old tiles and original bath hardware in the process. I’d had six estimates from other plumbing firms with unacceptable pricing or who couldn’t do the work, or just failed to show up. John C. Flood got the job done beautifully and efficiently. Grade A and look forward to their return to do more great work at my home.
Carla Martin
February 14, 2025
⭐⭐⭐⭐⭐ Excellent Service! February 13, 2025 Nassim is an outstanding plumber; He's helpful, honest, and highly skilled. He quickly diagnosed the issue, explained everything clearly, and gave me 3 options to see which one I was comfortable with in resolving my sump pump issue. His professionalism and attention to detail were impressive, and he ensured everything was working perfectly before leaving. I highly recommend Nassim for anyone in need of reliable plumbing services!
Susie O'Mara
Great experience - water heater stopped working for no reason - they’ve got it all fixed. It needed a part and they were on top of the process and very communicative at all times, figured out the problem in the afternoon and obtained the part by the next morning. Eric was our technician and he is super competent, knowledgeable, neat and pleasant.
S Barkley
August 26, 2024
From the start of figuring out how to complete the process of replacing my main water line to getting the job done with less damage to my property. All individuals that I spoke with were very helpful and knowledgeable of their task at hand. The online application process of replacing a lot of paper waste was also very helpful, however it could be tweaked to allow for digital signatures. Overall I'm very pleased with the process and services that I received. Thanks to all involved. I'm a happy customer.
Eulrey Harrison
March 5, 2025
I woke up to water gushing out of my water heater. I used BBB to search for plumbers. I chose John c flood because of their great reviews. Ricardo was extremely professional and explained everything to me.