Kesterson Plumbing & Heating
Review Summary
- Negative: Incorrect hot water heater installation (different brand than requested), poor customer service, leak reappeared after repair, unresponsive to complaints, showed up drunk and belligerent.
- Positive: Prompt, courteous initially, one instance of quick, satisfactory work, and expertise.
Reviews
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(7 reviews)
Sam Dawson
Requested and expected AOSmith hot water heater. Without asking they installed another brand. When questioned they said it was the same. Not. Incorrectly installed to boot. Horrible customer service. BEWARE
Lance V
They prompt and courteous at first, but the quality of the work was terrible. The leak came back soon after they fixed it, and they were unresponsive when I contacted them about it. I ended up having to call another plumber to fix the issue, which cost me additional time and money. Would not recommend
Cathy Bing
Scott arrived on time, worked quickly, and answered all my questions. I am very happy with his work, and consider Kesterson's my go-to for plumbing needs. Thanks!
Richard Guidorizzi
Horrible service - they showed up drunk and belligerent- will never use again
Zach Zarambo
Fantastic service and great expertise!
J
Julia Zarambo