Kramer & Sons Plumbing Services, Inc
Review Summary
Kramer & Sons Plumbing Services, Inc. consistently receives high praise for their professionalism, responsiveness, and efficiency. Customers highlight their friendly, knowledgeable, and clean service, with technicians often exceeding expectations. They are known for prompt scheduling, thorough cleanup, and reliable work, even going the extra mile for customer satisfaction. While their pricing is noted as being on the higher end, customers appreciate the transparency and lack of surprises. Overall, Kramer & Sons is highly recommended for plumbing needs.

Reviews
View All on Google4.8
(222 reviews)
Ken Gordon
Incredibly professional team, from first contact through the job's completion. Holly fielded the initial phone call immediately and effectively scheduled a convenient time. When a massive snowstorm required rescheduling, she proactively reset the appointment and confirmed the new time with me so I didn't have to stress about it. Juan and Dominique arrived early in the window, quickly assessed an effective solution to my plumbing problem, and masterfully completed the repair in short order. When they finished the site was so spotless it was like they'd never been there, leaving me with a stellar assembly that far exceeded our expectations. A world-class result from start to finish, and Kramer And Sons will now be the only plumber I call with future issues.
Susan Edwards
Had a sink drain clogged and made an appointment. Kramer said they would be here between 7:30 to 9 AM. They showed up at about 8 and had it fixed by about 8:20. Put on protective booties and after they finished they cleaned everything up. Very friendly and efficient. Have use used Kramer several times and have been extremely satisfied with their work every time. Would always recommend them for plumbing work.
Mike Foreman
Have used Kramer several times and they do good work. They use a standard flat rate price book for all their work that is sort of on the high end, but then, no surprises.
Sjaloom Verhagen
Very responsive. Great service by the plumber- friendly, efficient, and super quick. He was so helpful! 10 out of 10
Nicole Helmus
By far the best experience I’ve had with any trade service, they installed a tankless water heater for us and they were so professional, CLEAN, friendly, knowledgeable and honest. I’d recommend them to anyone. I swear they left my home cleaner than before they arrived, so impressed.
Colleen Gray
Kramer and Sons is a top notch company. They are always highly responsive and their customer service is fantastic. The people they hire are well trained and easy to work with. And they stand by their work. There was an issue with our water heater due to sediment build up (nothing to do with Kramer and Sons - issue with our hard water and manufacturer) and the company went out of their way to help get it covered under warranty. They've also sent their top person out on a special trip outside of working hours to help navigate a temperature setting issue. They always go out of their way to try to fit you in no matter how busy they are. I know it is tempting to go with a low-cost inexperienced firm, but you usually pay a price for that in the end (I've been there). Kramer and Sons is worth every penny and I'd recommend them without hesitation.
Lisa Cannon
Kramer & Sons have saved the day for us on numerous occasions! They are prompt, professional, reliable and friendly. We are so happy with the work they have done for us in our kitchen and bathroom!
Connie Hartke
It was so easy to schedule a quick appointment. The plumber was very nice, professional and I didn't have to do anything but explain the problem then check it out when finished. He had to pull a toilet, and I never would have known he'd been there! Everything was left as clean as he found it. I will use them again and have already recommended to a friend.