O'Neill Plumbing Services L.L.C.

On a recent move to the area we were in desperate need of plumbing help when we discovered both of our bathrooms had very slow flushes because a valve needed to be replaced in each toilet. To help us avoid an expensive emergency call (on a Saturday), Shannon very kindly gave us support on the phone- across multiple phone calls and exchanges of pictures. He even sent us an instructive picture to give us a better understanding of how to make the repair. As we lacked the proper tools, he continued to help us over multiple calls ( we had to go to the store to get the right tools.) Shannon was patient & funny throughout this whole process. We appreciate his kindness and support!

As always, Shannon made a stressful home-repair easy and stress-free. My partner and I had a toilet that was continuously filling with water, and Shannon not only helped diagnose the issue and support us in repairing it, but he was friendly, communicative, and clearly knows his stuff. We have worked with Shannon several times and each time we have been very grateful for his help and incredibly happy with the repairs. We highly recommend O'Neill Plumbing!

Shannon (owner) was amazing! Late in the evening on a Sunday, with a snowstorm looming, Shannon offered to try to diagnose my plumbing problem via photos sent by text. He immediately understood the problem and called back with a quick fix that I was able to complete myself. Shannon could have insisted on an appointment and charged me the emergency call fee, but not only was he willing to help, but he saved me money AND the inconvenience of 2-3 days without the use of my kitchen sink (which would have been a crippling inconvenience). HONEST, HELPFUL, and KIND. How rare is that in a service provider. I 100% will call O’Neil Plumbing in the future. Thank you again, Shannon!

Our old electric hot water heater died the same day we brought our new baby home from the hospital. It was a big day! We called O’Neill and they came and got us up and running the very same day. They were professional and did very high quality work. Many years later when I had a maintenance question they talked me through it right over the phone rather than making me pay for an unnecessary service call. I’d recommend them without hesitation and they are at the top of my list when I have a plumbing need.

Great service - called late at night for a plumbing issue and I was able to receive services within an hour. Walks you through the process, and makes sure you understand what is going to be done. They will not leave until the job is complete. You can tell that Shannon not only has the skills to get the job done, but has a passion for what he does. I would recommend O’Neill plumbing services to everyone

The O’Neil plumbing team replaced our recirculation pump for $924. because it was making a grinding noise. Ten months later and well within the one year warranty the grinding noise started again. I contacted O’Neil plumbing and got the runaround for 10 days and Shannon ultimately told me that he wouldn’t replace the pump because in his opinion it is working. I then contacted Emerald plumbing who diagnosed the issue on that very day, and replaced the Taco pump with a different model. If you want to work with a company who honors their warranty I would steer clear of Oneil plumbing.

If you are looking for an experienced plumber with an ability to troubleshoot difficult issues, Shannon and ONeil is your solution. I had a relatively complex 3 sink drain configuration that required a complete redo. Shannon worked on it for 3 plus hours, greatly simplifying and improving the system. Excellent work and enjoyable to talk with. Highly recommend.

Extremely impressed by Shannon at O'Neil Plumbing. We were in the middle of a kitchen renovation when we realized one evening we didn't have hot water. We called and Shannon walked us through finding the hot water shut off valve we didn't even know existed and turning it back on. We then noticed our current water heater was leaking internally and immediately Shannon loaded up his truck with a new one and was at our home within an hour. He worked with our home warranty company and was very knowledgeable and professional. The whole team from the call, scheduling, and installation was amazing. Would recommend his services.