House Call Company

Had electrician install separate fuse for refrigerator in garage. Quote was $800+ but paid $900+. Not very professional job. Come to find out hours later that electrician push fridge to far against wall which busted ice maker water line and flooded carpet. Didnt find this out until 5pm as I had no use to go into garage during day. Dont waste $$$$$ on this company.

Great staff! Jasmin got back to me exactly when she said she would. Dean showed up shortly after and was very friendly and explained everything. He had Patrick show up to help out replacing my water heater. They worked quickly but very meticulously throughout the job. Never tried to upsale me or pressure me into anything extra. Best experience I have had with any service company in all of Hampton Roads!

Mr. Dean was very punctual, and very professional while he did a waterline leak inspection. He did a thorough review of the job site. He knew exactly what he was looking for, and he had the right tools for the job. I was very pleased with the findings. I would definitely recommend him, and the House Call Company.

Excellent service! My wife and I were very pleased with the professionalism and care of Dean Thomasson with House Call Company. He was quick, clean, and concise in his inspection, repair and communications. Having a stranger in our home who we feel comfortable with is important to us. Dean definitely made us feel comfortable from his appearance to his conduct and communication. Thank you House Call Company. Thank you Dean for providing prompt and efficient service.

Patrick was very helpful in explaining every step of the repair to me. He came out to diagnose a leak and by the end of the day he had the problem fixed. I did not expect to get a same day repair and was delighted when he informed me that he could be done with all of the work the same day. He also gave me a courtesy call 40 minutes before he came and insured that I was at home. This is a great company with great customer service.

Great experience start to finish. Making the appointment was quick and easy, and they worked with my schedule, not wantuwa me to be available for several hours. The technician (Justin) notified me whenwhe was on his way, giving me ample time to be home and waiting. He was extremely knowledgeable and worked quickly, resolving my electrical issue easily. He was very polite and more importantly honest. He didn't try to swindle me and even adjusted the price a little. I am very happy with the service and would recommend House Call Company to anybody.

House Call sent someone to our home regarding a few home inspection repairs. I was told beforehand that there would be an $89 Dispatching fee but that I would receive a quote for the work. When the day came for the appointment, the guy showed up 45 minutes early, without informing me. The technician took the list of repairs, walked through the house for about 10 minutes and the told me he needed to go back to his vehicle to contact his boss. 10-15 minutes later, he came back in the house to see about my availability the following week. He informed me that I would receive a quote at the next appointment and then I’ll make third appointment to have the work complete. For $89 I received nothing, no insight regarding the work, no quote and nothing complete. A complete waste of time.

This is one of the best companies I have ever worked with. They gave a reminder call the day before the appointment, called an hour before the technician was to arrive. Doug arrived right on time then put shoe covers on his feet before he stepped in my door. He's extremely skilled, kind and polite. I highly recommend!