MEP Home Services

Plumbing: One customer had a water heater issue that was initially misdiagnosed and has since developed a leak, with poor follow-up service.
HVAC: Mixed experiences. Some customers report excellent service, professionalism, and knowledgeable technicians. Others experienced issues with misdiagnosis, unqualified technicians, and potential overcharging. One customer had a valve replaced, which initially fixed the problem but then led to a new issue, and received poor customer service.
General: Some customers appreciate the friendly and helpful office staff. Several customers highlight the importance of integrity, honoring commitments, and providing honest service.
Positive: Some customers have had positive experiences with specific technicians (Willie, Eric) and appreciate the lack of upselling.
Negative: Some customers are frustrated with the quality of service, misdiagnosis, and lack of follow-up.

Review Summary