Ron's Plumbing Heating & Air
Review Summary
Ron's Plumbing Heating & Air receives mixed reviews. Positive feedback highlights excellent customer service, knowledge, professionalism, quick response times (including emergency situations), efficient installations, reasonable prices, and friendly technicians. Negative experiences include billing errors, no-shows, and concerns about potentially overcharging for simple repairs, particularly for elderly customers.
Reviews
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(27 reviews)
W. Mo
Great customer service, value, knowledge, and professionalism. Armondo is an over the top professional with the knowledge and experience to install new, remediate old or give you the best advice to resolve any plumbing or HVAC issue.
Wayne Booth
Had a major sewer backup on a Saturday. They responded within three hours. Thank you for your quick response!
Edith Thompson
Thank you for installing our gas water heater. Quick response. Super fast installation. They even cleaned up the work area. Shaun and Jesse (not sure of spelling) are very knowledgeable and the nicest guys you will ever meet. We will definitely call again.
Tera Weber
We hired Ronâs plumbing a year ago to investigate a leak that was related to our AC unit. They came out, didnât find anything, and said they would come out the following day to look some more and that they wouldnât charge anything because they couldnât find anything wrong. They never showed up the second day, and then I received an invoice for $200. When I called the gentlemen that came out to the house and told us he wouldnât be charging us he said he didnât know why they did that and he would take care of it. We had Michael and sons come out a week later and they replaced our unit. Fast forward a year later and we are receiving an invoice for $200 again with a late fee tacked on. I was furious. They did call me back and tell me that it was a clerical error, but I probably would still not use them again after this experience.
wendy Hickman
Our air went out and Ronâs Heating and Air came out to access the problem. The issue was found within the first 5 minutes of the tech arriving. A new motor had to be ordered and programmed, which was extremely quick considering it was a weekend. It only took 2 days for the part to come and and it was installed in less than 10 minutes. The tech kept me updated and called 30 minutes prior to arriving. Very friendly and very efficient. Great job gentlemen and I will use your services again and also recommend your place of business!!
Van Haislip
I have been using Ron's Plumbing for the last 7 years and every experience has been first class. They are quick to respond, charge a reasonable price, and always professional. I would recommend them to anyone!
Jess Lackey
This company did a preventive maintenance check on my senior citizen mothers a/c system 30 days ago. She called them back out because her a/c wasn't working. They charged her $190 to tighten a loose wire.....now if they were doing preventative maintenance.....wouldn't you think that would be on their check list of items to look at......$190....it took the repair man longer to go back to the truck and retrieve a ladder than it did to do the actual work..... sounds like they don't mind taking advantage of the elderly.
Cristopher Foster
Great folks. Christian owners. Willing to go above and beyond to help.