M.E. Flow

AirPlus was great! They did a full replacement of my 3rd floor condo unit, led by Carlos E, and while incredibly time efficient, also were extremely thorough. They took the time to show me how to work the new thermostat, made sure my utility closet doors were put back on correctly (honestly, they probably open and shut better than they did before!), and answered all the questions I had. I feel like I got a fair price for excellent service!

Robert did another amazing job! Efficient, dependable, and always focused on superior customer service! He detected a serious safety issue with an outlet and solved it! Bravo, Robert! I look forward to the next project. The AirPlus Team is lucky to have Robert aboard! Keep up the great work, Team AirPlus! Thank you!

Working with Jocelyn, Robert and Marlon was excellent. Jocelyn went out of her way to make me hold she got the right people involved and get me a replacement generator and set it up to be installed within 10 days. I have worked with numerous bandages the past several years and they do not stand up nowhere near her Robert and Marilyn inspect installers we’re courteous and professional. They install and tested the generator and talk to me about the new generator To ensure that I was satisfied if I could get this team a 10 I would.

Our technician, Join, did a very good job in the maintenance of two furnaces. He is very friendly, thorough, and answered satisfactorily all my questions. He is very knowledgeable and able to technically explained and in laymans terms what was going on or how the heating system works.

The two technicians that came out to install my generator are awesome!!!’ They were so kind and professional, and explained everything that they’d be doing step by step. I really appreciated that. They didn’t just install it leave either. They tested it multiple times and showed me that process as well. Robert Medrano and Marlon Rivas, thank you both so much!!!!!!

Mr. Robert Medrano was very helpful while conducting the generator installation. He was very Courteous and professional and explained all the details for each generator model. Thanks for a job well done. Please pass this comment along to him, thanks. Herbert W. McCoy

AirPlus performed plumbing work at our home on Nov 1. They needed to cut through the ceiling of the downstairs bathroom to reach the plumbing problem above it. In doing the repair, they installed a P-trap that hangs too low to easily re-do the ceiling. Also, they took the cut out section of dry wall instead of leaving it. The plumber assured me before he left that the P-trap was fine and that I would not have any issues getting the ceiling back up. However, I had a contractor out yesterday to do the dry wall and he was not able to create a flat, smooth ceiling due to the P-trap. Due to how Air Plus did this work, I had a much larger than expected bill from the drywall contractor and the ceiling was not able to be resorted perfectly. I attempted to call and discuss this with management. I was told at 10am someone would call me back, but no one did. I tried to call again at 4pm but was told all managers had already left for the day. Hence the public review since no one was interested in speaking with me directly.

I have the service package with AirPlus - so they come out twice a year to either check my heating or cooling (depending on the season). Have always had a great experience with the techs- always friendly without pushy upsells. (They recommend items needed, but just tell you about it and then send you information per email with the info and cost later.) highly recommend!!