Bear Mechanical
Review Summary
Bear Mechanical receives overwhelmingly positive reviews. Customers praise the company's skilled and professional plumbers, particularly Bob, Scott, and Adam, for their expertise, attention to detail, and commitment to customer service. They are commended for their promptness, knowledge, and willingness to go the extra mile, including completing complex jobs like boiler replacements and providing comprehensive service. However, one review mentions a high price for refrigerant service.

Reviews
View All on Google4.9
(49 reviews)
Jason Scott
December 12, 2024
We cannot recommend Bear Mechanical highly enough! Bob, their exceptional plumber, went above and beyond to complete a total boiler replacement in our 1904-built home. This was no small task—replacing an antiquated oil-fired boiler with a natural gas system, disposing of the old unit, and reworking extensive plumbing to supply both domestic hot water and properly pressurized radiator heating for our two-story house. This 5-day project was made even more challenging by the coldest week of the year, during which we had no heat or hot water. Despite these conditions, Bob worked tirelessly, often late into the night, to ensure we would regain hot water service as quickly as possible. Bob’s expert craftsmanship, attention to detail, and commitment to quality were truly remarkable. Not only does the new system work flawlessly, but the aesthetic quality of his work is a testament to his skill and pride in his profession. His dedication reflects great credit on himself and Bear Mechanical, LLC. We are supremely grateful for Bob’s hard work and the compassion he showed during a challenging time for our family. If you’re looking for top-notch service and unmatched professionalism, Bear Mechanical is the company to call! Ask for Bob!
Hunter Atkins
January 3, 2023
Bob Corson and his helper came to replace my water heater in my basement. Not only did they show up early, but they explained everything along the way. The were amazing and friendly. Knowledgeable and patient. They had everything they needed and they wrapped up the job well before the estimated time. The water heater is head and shoulders better than the old one, even on its best day! I will keep these guys in mind the nexttime I need their services. I will be telling anyone that will listen to go and get their help. It is WELL worth it! Thank you Bob! Thank you Bear Mechanical!
KC Hsieh
Bear Mechanical has been providing Maintenace services to our roof fans. They did a great job and wonderful post sales services.
KELLY CONIGLIARO
I was referred to Bear by a friend after I kept having problems with my unit.Tech came out the next day. He was extremely knowledgeable and courteous. I decided to replace rather than repair, and they had me back up and running in less than 48 hours. Great company. Excellent people!
VitaKet
Always been nice and knowledgeable. Used to be fair priced.. called and told them I needed refrigerant. Cost me over $600 just for them to come and add some. Guess I'll be finding someone else from now on.
Jane Payne
WE were super impressed with Scott Cook from BEAR Mechanical. It was our coldest day in Richmond so far and we had lost heat. He came the day we called AND he fixed our heating problem that day without having to order the part. He is truly dedicated to the customer and BEAR is lucky to have him. Thank you BEAR mechanical.
Alicia Baytops
Thanks to the Bear Mechanical team, my daughter purchased a house that needed a heatpump, and some plumbing repairs. The Bear Mechanical team rolled in with every man on deck with breakfast, even the owner of the company was there! They were friendly, knowledgeable and they all had GREAT attitudes! The plumbers came back on another day to repair, they even repaired something that was not on the list. They just saw it and repaired it! We feel so comfortable knowing that this company goes the extra mile and we can get great plumbing and heating service from ONE stop shop! Special shout out to "Bob the Plumber" for his knowledge. My daughter was thoroughly schooled on the Do's and Don't!!!
Timothy Ray Taylor Jr
My AC unit quit draining condastion outside crawl space and flooded crawl space , humidity has went up and caused a whole list of other problems . I called bear mechanical on Monday they said they could come Thursday . But actually came early on Wednesday. fixed problem quickly and even serviced unit for a very fair price !!!! Adam and his helper Adam were awesome and great guys ! Will definitely use again and recommend to friends and family