Mr. Rooter Plumbing of Richmond, VA

Mr. Rooter was very quick to arrive and could not have been easier to work with. They explained their process perfectly and provided a quote before beginning the work. They ran into crushed pipes under crepe myrtle trees. They offered to reach out to the county to request permission to access a different drain so that our current pipes could be abandoned and new pipes routed to another drain. Everything done was very professional and first rate. Will absolutely use them in the future.

We’ve called Mr. Rooter twice now for different issues, one was an emergency and one wasn’t. They’ve been responsive, punctual, timely, and pleasant both times. Their prices are very reasonable too. They wear covers on their shoes when in our home, which we really appreciate. They’re our go-to service for any plumbing needs, we highly recommend them!

Appreciated availability to get out same day and clear my sewer line when other companies could not. Communication was good, tech was polite, thorough and explained everything, worked through the issue and take care to clean up. Price reasonable for services, would recommend.

New Review: Absolutely fabulous work on our bathroom remodel. They worked with us on scheduling and explained everything - even how to do a few small fixes ourselves. Old Review: The work was good (though it took them about three times longer than they estimated) and they mostly cleaned up after themselves. Not the most organized business and it's been a nightmare to close out the job payment and get a receipt.

Mitchell, Evan and Rob were the most professional and knowledgeable plumbers with whom I have worked. We had a difficult sewage situation on an old building in the Fan on the New Years Eve afternoon... and they came out right away. They were able to diagnose and take care of it in less than a couple of hours. They even cleaned up the nasty mess that was not from their work. I will definitely be calling them again...and will refer them (as I am a realtor). Thank you Mr. Rooter!

Very courteous, friendly, and professional. Diagnosed and quickly resolved our backed up plumbing issue as well as made reasonable suggestions to alleviate future issues. Acknowledged our military service and discounted labor costs—OUTSTANDING!

I highly recommend Mr Rooter, I had a serious leak in my kitchen and they figured out the issue and helped me work with my homeowner’s insurance on the mitigation and restoration. They spent time walking my insurance claim adjuster through the issues and provided lots of support during a stressful time.

Had been searching for a reliable plumber for a few weeks . My appointment was quickly made with multiple times to choose from. Chauncey my technician could have not been better. He put me at ease when diagnosing issue and quickly resolved it.