Robinson's Plumbing Service
Review Summary
- Positive experiences: Fast response times, efficient repairs, professional and knowledgeable technicians (Derick, Tim, Mason, Jamie), excellent customer service, and helpful explanations.
- Services provided: Main water line break repair, washer drain unclogging and leak repair, pipe burst repair, gas and water plumbing, water treatment system installation, and water heater replacement.
- Key attributes: Responsiveness, 24/7 availability, thoroughness, and empathy.
- Potential drawback: One review mentions the price as being slightly high.

Reviews
View All on Google4.8
(922 reviews)
Nina Patterson
November 25, 2024
We experienced a main water line break in our basement closet early in the morning. Derick from Robinson Plumbing arrived that very afternoon, promptly addressing the issue. He not only completed the repair efficiently but also ran thorough tests to ensure everything was in perfect working order. Derick was incredibly helpful and took the time to explain the likely cause and his repair approach. It was a great experience during what could have been a stressful home emergency. Thank you, Robinson Plumbing, for the excellent service!
Nicole Link-Troen (Link)
I was thrilled with how quickly and effectively Derick was able to solve our problem when my washer drain became an emergency! He fixed the clog, repaired a leak and a gasket all in one go, and kept my business up and running. I was really impressed with his professionalism, knowledge, and determination. I would definitely recommend this business.
Alex Wood
January 24, 2025
Pipes burst. Called three places and Robinson was the most responsive and able to send someone out ASAP. Within 20 mins Derrick arrived and was quick to assess and get to work to fix the situation. Was empathetic to my unfortunate disaster and helpful with what to do and next steps for remediation and fix-out!
Paul Kosco
We want to express our sincere appreciation for the outstanding manner in which Tim performed his plumbing work yesterday. We had two complex plumbing situations involving gas and water which caused us considerable distress. Tim was exactly what we needed. He arrived, did an assessment, gave us an estimated cost, mentioned that he had all the necessary repair parts in his truck. He laid protective floor covering in the work areas and went to work. Imagine our sigh of relief when we heard Tim say, "Well, that's it. Let me show you what I did." The entire procedure was exceptional. Your people obviously take the quality issue seriously. Please pass our comments and appreciation on to Tim. We take special comfort in knowing that we have Robinson's Plumbing Service as "our plumber". Paul & Carol
Eric Mitchel II
I had a water treatment system that had to be installed and I am very grateful that I got Robinson’s Plumbing. The technicians Tim and Mason, let me know that they didn’t have all the parts the first day as shipments were delayed for the holidays and proceeded to complete outstanding work. They then promptly set up another date to return and finished the job. They even fixed a pipe on my house they weren’t scheduled to fix! I can’t say thank you enough. Great job guys!
TJ
I called a dozen would be "24/7" services and Robinson's was the only one that was truly 24/7! They answered quickly and got some one dispatched just as quickly. Derick was professional, friendly, and efficient. My problem was resolved in a timely manner and it was affordable even with the fee for an emergency call. Will be using them again. Highly recommend.
Roy Durnwirth
Robinson Plumbing came out quickly and was very professional and competent. Their tech was knowledgeable and demonstrated excellent customer service. I would use them again and will recommend them to my friends. My only complaint is the price. $364 for two hours work including drive time isn't too shabby.
Loftan Hooker
I hardly ever take the time to leave reviews, but the service we received from Robinson's was just incredible, so I felt moved to do so. First of all, we had to call on the morning of January 1st. Jamie was at our house by 9AM - he was polite and friendly, despite the fact that he probably didn't want to be working on a holiday. (You would never have known that by how he interacted with us). He took his time trying to find every possible solution that didn't include replacing the entire water heater. This made me feel confident that when ultimately that was his recommendation, I could trust he had tried everything else. This isn't our first time working with Robinson's and it certainly won't be our last. Big thanks to Jamie for all that he did on a holiday!