Stemmle Plumbing Repair Inc.

Austin C is AMAZING! He listened well as I explained the issue and past approaches for tackling the job and began work promptly there after. Not only did he resolve the issue in record breaking time and with the most roots pulled to date, but when I requested he do one last snake through the drain for my assurance, he happily obliged. I have had the most positive experience with Stemmel overall for my plumbing needs, and Austin C was no exception to the great work they do.

Had them out for backed up toilet and other lines not draining, after calling another company first. The other company did not fix it, gave me big bill, and huge estimate to come back the next day and try again to fix. I said no, thanks, and called Stemmle, who I noticed got good reviews on Nextdoor. Well, the difference was like night and day. Javin and Logan were the crew who arrived, on time, and were pleasant and professional to deal with. They looked things over, then explained what they thought it was, and what their plan was, and gave me an estimated cost that was 1/3 of the other company’s. Took them about an hour to clear the lines, and we were back in business, so to speak, at our home! What a relief! Office staff are friendly, too, and I highly recommend this company!

Review of septic Pump install. I’m very meticulous and I was watching them work and they allowed me to be involved while they were doing the job. Jovan was very patient, friendly, polite and meticulous. He was also extremely thorough. He was always open to my suggestions and anything I had to say that might be helpful because this job was not a normal job. It was a little complicated and I knew the backstory of how it was all installed. I have to say I actually enjoyed working with both of them. Edman was very friendly and helpful. They were both willing to answer all my questions and explain things to me. The other thing is when I originally called stemmell Plumbing Glenn was extremely helpful and actually try to help me to start taking care of my problem immediately teaching me over the phone what to do and not do. Not only did they come out in a timely manner. They moved it up a day because they knew I needed to have it done as soon as possible. They even told me that to work in the Pump room they may have to pump out the pump room. Javon said they will pump it out and then put the sewage back in again so that I wouldn’t have to pay the fee to have it hauled away. that saved me quite a bit of money. They also inspected the pump tank to make sure that it was in decent condition. Christie, who works in the office as support staff was very friendly and I felt like they really all wanted to help us. thanks to this company and all the employees. SIX STARS!!!

Carlton and Noah were great. I had a concern that was looked at by other companies and Stemmle was by far the most thorough when evaluating my concern. They ended up fixing a valve of ours, and were persistent when our pipes were not initially fitting. They were both very kind and gracious with my questions and helped me understand the next steps.

Jorge and Juan were an awesome team! They were both very personable and extremely thorough. In addition, Jorge told us tips on caring for our septic system and explained how our system works. I was impressed with both gentlemen in their proffesionalism and efficient work! Dianne

Matt showed up right away and quickly detected the problem was HVAC related and not plumbing. Fast Response, Friendly Professional, Knowledgeable. Great customer service, great company. Return visit to pump septic tank: Mike M and Rolando showed up on time. Friendly, Professional, Knowledgeable. Thorough in explanation and work. Detected issues and allowed me to see and understand each one and what needed to be done. Did not push any extra unnecessary products or services, however did offer recommendations. Again, Great customer service. Return visit to install septic tank riser and broken T inlet and replaced old iron elbow with PVC: Cameron and Justin showed up on time. Friendly, Professional, Knowledgeable. Thorough in explanation and work. Did not push any unnecessary products or services however did offer information about a check valve to prevent back up into the house. Cleaned up and raked site. Honestly every one of these guys were good and seemed to really like their work and were happy to be here. Thank you Stemmle Plumbing!

Jorge and Robert came to pump out our septic tank. After showing them where the tank is located, Jorge asked if I was aware of what household items should not be in the tank. He reviewed with me what is flushable and what is not, what to look for both inside the house and outside to help prevent any future problems and made sure I knew when to have our tank serviced again. Jorge was extremely professional, polite and friendly. I will be recommending Stemmle (and Jorge) to everyone.

I called Stemmle to come out for a possible leak. The plumber came out and advised me that it was my main line and it needed to be replaced. He quoted me $6,800. He told me that they offer financing and told me to call the office Monday to schedule it and set up financing. I called first thing Monday morning. The girl who answered the phone, who was very nice, said they do not offer financing. She advised that I would need to pay 1/2 upfront and the rest once finished. I explained that was not what I was told. She said she would have a supervisor call me back to discuss the financing and schedule it. 2 weeks later and I still haven't heard back from them. I went with another company who did it for almost half of what Stemmle quoted me. As an aside, I got several other quotes, all of which were at least $2,000 cheaper.