Patriot Contract Services LLC
Review Summary
- Mixed Experiences: Some customers had positive experiences with quick and professional service, particularly with specific technicians like Brandon and Chase. Others reported issues with initial assessments and repairs.
- Overcharging and Unnecessary Work: Multiple reviews mention being quoted high prices for additional work not covered by warranty, with some quotes appearing to be standard ($1700).
- Cash-Only Payment: The company's insistence on cash payments raised concerns about potential scams and lack of accountability.
- Poor Knowledge & Incompetence: Several customers reported that technicians seemed inexperienced or unable to resolve basic plumbing issues, leading to unresolved problems and messy work.
- Warranty Issues: Many negative reviews stem from services dispatched through home warranty companies (AHS, 2-10), with customers expressing dissatisfaction with the company's practices when handling warranty claims.
- Dishonesty and Untrustworthiness: Some customers accused the company of dishonesty, trying to get extra money, and providing inaccurate assessments.
Reviews
View All on Google1.9
(52 reviews)
Takiera Whitaker
Had a leaky hot water heater insurance had us contact them and they came out, assessed everything and did the job 6 days later. Replaced the hot water heater but a small was still occurring. Turns out the First Gentleman didn’t realize/see that the leak was coming from a pipe in the fall. Called them the next morning and they sent Brandon out that day. Within few minutes he let me know about that pipe in the wall, called his boss to make sure he was good to go and within about 15/20 minutes he had it stopped. I could be negative and leave a negative review because the first gentleman didn’t find the leak, but I decided to take a different route because at the end of the day the problem did get taken care of, and although the first gentleman didn’t officially take care of the leak, he was still just as nice and respectful and still came out to do a job.
REGINA FLOWERS