Pro Plumbing Co

Positive: Some customers report excellent service, professionalism, and knowledge from technicians like Norman, Robert, and Victor. They were on time, explained the work, and offered helpful advice. Some customers would recommend and use them again.
Negative: Several customers experienced poor service, unreliability, and unprofessionalism. Issues include missed appointments, failure to fix problems (specifically with water heaters), lack of communication, and technicians not having necessary tools. Some customers reported property damage, theft of parts, and rude behavior.
Mixed: Some customers were satisfied with specific employees (e.g., Tony, Shay) despite overall issues. Many customers were assigned Pro Plumbing by their home warranty company.

Review Summary