Norfolk Plumbing LLC

We had a main water supply line leak, costing us dearly (our water bill showed that our two-person household was "using" over 470 gallons of water a day!); Miles and Ethan came on time, quickly sized up the problem and Miles cut out and replaced the section of leaking copper pipe. Problem solved! They were both very professional and pleasant. They worked quickly and completed the repair without delay. Who would think that a pinhole leak (see photo of the pinhole in the copper pipe with the dime next to it for reference) could waste so much water. Thank you Norfolk Plumbing, Miles and Ethan for resolving this problem.

We had two installs in our upstairs bath: a toilet and a faucet. Norfolk Plumbing was superior from beginning to end of this project. Ridge and his associate arrived promptly, wore booties/gloves in my house, explained step by step their repair plan/cost, and cleaned up so there was no evidence of their presence. I’ve had many plumbers in my lifetime. Norfolk Plumbing associates were knowledgeable, talented, and exceptional with the service they provided. Next I had Ridge and his assistant install a kitchen faucet. Thorough, patient, impeccably neat, and talented….the best!

Superb customer service. Mike who installed the new Hot H2O heater was excellent. We had a minor problem and he returned within 30 minutes to address. The main office is responsive and easy to work scheduling the service required. Recommend for your plumbing issues or new installation. Also provide Miliary and Vet discount.

Excellent experience start to finish with Norfolk plumbing!!! Sean came out and estimated our 3/4 bathroom addition and was the only technician out of 5 estimators who actually measured dimensions in our crawl space to make sure we had code required grade and plenty of room. The price came in much lower than I expected for the quality that people rave about; a fair and reasonable price that they honored all the way through. Sean also did the rough in which went really smooth; I mis-understood one detail on the contract from what had been mentioned while Sean was estimating vs. what was on the contract, and Norfolk plumbing went above and beyond to honor their word, doing some extra work for free to basically vent a pipe through the roof, even though per the contract they didn’t have to. They also covered the cost of hiring the roofer to waterproof it in which they also didn’t have to do. Final fixture install went smooth as well. At the end Sean answered all my questions and even helped us with a water flow issue in our other bathrooms for free, ensuring he thoroughly rooted out possible causes. When the city inspector came and I mentioned Norfolk Plumbing he didn’t even step into the bathroom but took one look and passed the inspection because of their reputation for quality and doing everything to code. We felt taken care of from start to finish and are very happy we went with them. Rare these days to find such quality and reliability without breaking the bank. Will use again. Thank you!!

Yesterday I had a new toilet installed by Charles Parsons and he was nothing less than an amazing plumber. He was friendly, knowledge and answered any questions without hesitation that I had. He left my restroom clean and worked fast and professionally. I would recommend this company and especially this plumber for any job if you want it done properly and quickly.

These folks were terrific. We were house sitting for our son and visiting from Columbus OH when the kitchen sink backed up. We didn't know who to call but a neighbor suggested Norfolk. They came out and not only fixed the back up, but more importantly found a MAJOR leak we were unaware of in the main drain from the kitchen in the basement in old iron pipes. Kevin and Noah were fabulous in not only fixing the problem, which took all day, but helping me clean up and empty water that had collected.. They were efficient, pleasant to work with and informative; and they saved us thousands of dollars in restoration fees had the leak persisted. I give them my highest recommendation...and thanks!!!!

My experience with Norfolk Plumbing was wonderful. Everything I was told would happen on my initial visit happened. Prior to Josh's visit, I received a call and a nice introduction text. Josh arrived within the specified time and completed the work while offering to give me a tutorial. All needed equipment was in the truck, and the work was complete within an hour of the start window time. The experience was top-notch!

Charles came out & checked my house & crawlspace for a suspected leak. He was very pleasant & knowledgeable. I've used Norfolk Plumbing for years now & have always been reliable.