Porter Plumbing Llc

The team that assisted us just left, and I felt compelled to share my positive experience regarding their exceptional work, professionalism, and courtesy. Our water heater had been out of commission for a couple of weeks due to a ventilation blockage, and we had three different companies come by without finding a solution. Samuel, Jonah, and Asher were incredibly kind and eager to help, and they resolved the issue right away. We are truly thankful and very pleased with our experience. We will definitely recommend Porter Plumbing LLC to anyone in need!

When I got to my vacation home after a family loss and turned on the water main, I discovered a huge water leak that was flooding my laundry room. I called several big plumbing companies and was told it would take 2-3 days for someone to come out. Then I found a local plumber who answered the phone personally. When I explained my situation and urgency, he arrived with his assistant in just 20 minutes! They quickly assessed the problem and found that a pipe had burst in the outside shower. Thanks to their quick action, they isolated the issue, saving me from being without water for days. They came back to fix it a few days later and even relit the pilot light on my water heater, showing me how to do it myself. This plumber is professional, dependable, knowledgeable, and reliable. I will definitely call on him again!

Erick and his crew have consistently provided top-notch services. What I particularly admire is their transparency and integrity when it comes to pricing. In all the four plumbing assignments they've tackled, the final bill has always matched the initial quote. There's never been any confusion or doubt about what's covered in the estimate and what they will deliver. Recently, we experienced exceptional service when a brand new water heater they installed malfunctioned. Despite it being under warranty, we required immediate action from them. Erick devoted numerous hours liaising with the manufacturer, managed to secure an equivalent new replacement, and even installed it on the same day. This prompt and professional response was greatly valued. Porter Plumbing Llc has indeed proven to be reliable.

I can't recommend Porter Plumbing Llc enough! I found myself in a dreadful predicament with broken drain pipes in the crawl space under my home in Norfolk, and the situation was overwhelming. I was at my wits' end, unsure of what to do next. After scouring Google for plumbers and reading glowing reviews about this company, I felt compelled to give them a call. Upon reaching out, the office staff was extremely empathetic and reassuring. My call was quickly returned by Asher, who, along with Samuel, promptly came over to assess the problem. They returned to my home, not just ready but eager to rectify my situation, going above and beyond to ensure everything was fixed. They worked tirelessly, in severe heat and less than ideal conditions, yet their quality of work was exceptional! My drain pipes are now in better condition than when first installed. Moreover, they spotted another pipe with a tiny leak and promptly brought it to my attention, asking if I wanted it repaired as well. I was relieved they found and fixed it before it could cause another catastrophe. As time passed after their visit, I began to notice the superior quality of their work. They had even installed support braces to keep the pipes sturdy, which I truly appreciated. Everyone I interacted with was exceptionally kind, considerate, and easy to work with. They transformed a dreadful situation into a manageable one. I can't express how grateful I am to have chosen them for my plumbing needs!

My neighbor recommended Porter Plumbing LLC when my hot water heater began to leak severely. The office staff member, whose name I regretfully can't recall, was incredibly helpful. She promised to return my call and did exactly that, assuring me a plumber would be at my Norfolk home the same day. True to her word, I received a call and shortly after, Asher and Jonah were standing at my door. They quickly diagnosed the issue, informing me that my hot water heater required replacement. Asher provided me with a quotation that I found reasonable, and they returned to start the installation process of the new hot water heater. By evening, they had completed the job and tidied up. Their professionalism was outstanding and they did an excellent job. If you encounter any plumbing issues, don't hesitate to call these guys. I know I'll be reaching out to them again if the need arises in the future.

Everything was top-notch! Timothy was fantastic, skilled, well-versed and friendly! He walked me through the entire procedure from the get-go. After installing a 50-gallon hot water heater, he tidied up and took care of the old unit. There was a leak from the thermostat, a problem he hadn't encountered in his long-standing plumbing career. Timothy gave me choices - either to substitute the faulty thermostat or the whole tank. Since the tank was past its warranty period, i chose to go for a complete replacement. I had never engaged the services of Porter Plumbing Llc prior to this but i'll surely reach out to them if need be in the future. I absolutely endorse this company.

Jonah, Erick, and Samuel, the plumbing team, did an outstanding job in my bathroom and kitchen, fixing a plumbing leak as part of phase 2 of the work. They demonstrated a high level of professionalism, and the quality of their work was excellent. The repairs were done so well that they blended in perfectly with the rest of the area. What I appreciated the most was how they explained each step of the process, so I knew what to expect. They also took great care in setting up their work area in a way that prevented dust from spreading to other parts of the house. Their clean-up was thorough, which really mattered to me. I would definitely recommend them for any plumbing services.

Asher was the most exceptional plumber I've ever hired. I needed to upgrade my water heater. Not only was Asher available precisely when I needed him, but he also took the time to understand my exact needs and ensured the whole project was carried out with the utmost quality. I'm selling the property in Norfolk, so I couldn't afford any issues and Asher delivered! Please take a look at the before and after photos of the water heater upgrade. The images speak volumes! Thank you, Asher! All this was possible due to the excellent services of Bentley & Sons Plumbing.