Philbrick Heating, Cooling, Plumbing & Electrical

I would just like to give Philbrick Heating, Cooling, Plumbing & Electrical a 10 Star Review. These guys are as professional as you can get. Justin come to my home for an initial service call on my AC unit this fall, and he had me up and running in no time at all. He took the time to show me pictures of what the problem was and what was going be needed in the very near future. Additionally, he was kind enough to provide answers to some additional questions I had on my options for a new AC unit. I then worked with Neil to get financing for the new unit. I was not rushed; and he was so very helpful and kind. I was able to get approved for the total amount needed and was put on the schedule within a few days. Then came Courtney and Davey. They installed the new unit and came back to put in a new zone board that was required. They were amazing! You can tell that they take pride in their work, as they should! They did a phenomenal job and I could not be happier. The three guys who came to the house even took time to play with our dog while they were here. This company is run with complete integrity, and they make you feel like you are part of their family. You can't go wrong by giving them a call if you need any work done on your home.

A huge thank you to Big Eric, Squirrel and Donavon for getting our city water hooked up so quickly. You guys are the best! I highly recommend Philbrick. We had an emergency situation and Robert the estimator responded quickly, had men out the next day. Fast, affordable, friendly and professional hometown plumbing service. Give them a call today. You will be glad you did!

Phil brick went to my uncle's house and wrote a contract to replace all cast iron under house. Clearly stating toilet flange and cast iron going up to the floor. They did not do any of that and charged him. $5,000. Did not put straps on 4-in main drain causing drain tonigto not properly have grade. I'm the one that recommended philbrick to my uncle because I was out of town working and not able to do the work for him. I'm ashamed that I recommended them to him. I always thought filbert was a reputable company. I was clearly wrong. Hopefully they do right by my uncle and come back and replace what they were supposed to under contract. As of right now I do not recommend this company at all.

Reggie and Matt from Philbrick Inc. came out to our house at 10am, when a snowstorm in Suffolk was going to start at 1pm- I couldn't even get an appointment with any other HVAC places because no one wanted to risk driving on snowy roads! Reggie and Matt reviewed our heating unit, diagnosed the problem in 15 minutes, called shops around town and ordered a new pressure switch, THEN returned to our house to install the pressure switch within 2 hours. By 1pm when it started snowing, they were already done! And they did it all with great customer service and handling. The two of them saved us from a very cold evening..... Thanks for the wonderful service Reggie and Matt! We will be using Philbricks again in the future.

Aaron really represented his company very well, came out on a extended Holiday Sunday to give an estimate and gave honest, straightforward, friendly advice. He was helpful even if he thought we may not go with his company due to strict budgetary constraints. I thought that alone puts Philbrick in very good light and by his deeds shined a bright light on his company...well done Aaron and Kudos to Philbrick!

Robert and his team are AMAZING!! I worked with them at my business and they are prompt, courteous and do great work! A special shout out to Robert for really going above and beyond when a unique problem came up. He was always so nice and gracious with his time. He found a solution that worked to help me get my business open sooner!! I appreciate all their hard work!

Just the latest in a long line of excellent experiences with this company. I have been dealing with these folks for several years. They installed a new hot water heater at a rental property I used to own back in 2018. No issues, at all. In 2019, they installed another at my home. Again, no problems. A couple of years ago, I signed on with them for HVAC maintenance at my home. They helped me keep my old Janitrol Heat Pump going right on up until last week when it started short cycling. When they came out to check on it, the unit "got nervous" and started working properly. Nevertheless, I decided, at 21 years, it was living on borrowed time, and it was time to replace it. Today, Kipper and Courtney came out and installed a new unit. Not only were they professional and efficient, they were friendly. Courtney answered all of my questions and explained everything in a clear and concise manner, without making me feel rushed. In spite of taking time to talk with me, they did the whole job in about three hours. Philbrick is lucky to have these two on staff.

Highly recommend Philbrick. I’ve used them for years and have had great experiences. I like to recognize Randy in the plumbing department. He has come to my house twice in the last six months and was so impressed with his work ethics. He truly cares about his work and showed the upmost respect for my house. He even loved on my dog. Thank you!