Anderson Plumbing
Review Summary
John from Anderson Plumbing (Stewart Brothers Plumbers) consistently receives high praise for his professionalism, expertise, and thoroughness. He is described as knowledgeable, patient, and respectful, providing clear explanations and going above and beyond. Customers appreciate his promptness, cleanliness, and ability to diagnose and resolve various plumbing issues, including inspections, installations, repairs, and main line problems. The company, under new management, is noted for improved service and responsiveness. While some reviews mention potentially higher pricing, the overall consensus is positive, with customers expressing satisfaction and a willingness to recommend the service.
Reviews
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(14 reviews)
Karen Booth
John performed an exceptional job, in my view. He meticulously inspected our two plumbing systems and also provided guidance on how to maintain them for optimal performance. His explanations were clear and comprehensive, demonstrating his professionalism. At the same time, he was approachable and patient. I would not hesitate to recommend him highly. His plumbing work is top-notch! The company is now under new management, which is committed to providing outstanding service. My experience in Richmond has been nothing but positive.
Olivia Eaton
Reached out to Stewart Brothers Plumbers a day before to confirm my appointment. On the actual day, I called again to confirm and was given an estimated arrival time. The plumber arrived precisely within that time frame, displaying professionalism right from the start. He wore a mask and covered his shoes with shoe covers before entering my Richmond home. John focused on cleaning out the plumbing system, diligently checking for any issues, and made the necessary repairs. At the end of the service, he offered some valuable recommendations and left the work area spotless. I was really pleased with the performance and professionalism demonstrated. I'll definitely be contacting Stewart Brothers Plumbers for future services.
kinsley bonilla
John was a delightful individual. He took the time to walk me through the plumbing inspections he was carrying out in Richmond, which helped me understand his findings completely. John responded to all my questions with a great deal of patience. He was highly skilled in his profession and maintained a respectful demeanor throughout his service. He even went above and beyond by taking off his shoes when he entered my home, even though I hadn't asked him to. His knowledge and politeness were greatly valued. Under the new ownership, the plumbing company's service level has increased significantly.
Tricia Case
John took care of our new dishwasher installation in Richmond. He was prompt in his arrival. His expertise in plumbing was evident as he swiftly resolved issues with our water line installation for the new dishwasher. John even took the extra step to observe an entire wash cycle to ensure there were no leaks and that everything was functioning perfectly.
Vivian Costa
We had an issue with roots obstructing our main line, which caused a backup in our basement drains. Stewart Brothers Plumbers promptly arrived on the same day and their plumbers, John and Nolan, were swift, considerate, and proficient! Their pricing may be on the higher side, but they are a credible plumbing company operating in Richmond that I trust will complete the job perfectly on the first attempt!
Bonnie Vaughan
About a year ago, I came across Geoffrey from Stewart Brothers Plumbers when my former plumbing service admitted they didn't have the know-how to handle my high-efficiency Viessmann boiler. Prior to this, I had been neglecting the appliance, but Geoffrey was able to find the required parts and revive it, a feat I'm sincerely thankful for. He's also been remarkably reliable in addressing any issues we come across, a trait I wish was more common. All of this happened right here in Richmond, thanks to the dedicated team at Stewart Brothers Plumbers.
liliana costa
on an incredibly cold winter day, my plumbing system went bonkers. i immediately called for a plumber and was pleasantly surprised when john from Stewart Brothers Plumbers arrived in just 30 minutes. His professional approach was impressive as he quickly diagnosed the problem. i'm over the moon with the fast response and high standard of service. Under new management, Stewart Brothers Plumbers is providing fantastic service now. I'd highly recommend this plumbing service to anyone in richmond.
J Kelly
To be honest, I was bracing myself for a less than stellar experience with this plumbing service, as it's often the case with nationwide chains, even those with local operations in Richmond. However, this time, I was taken aback in a good way. They were pretty swift with their response, although I did have to give them a little reminder. They sent over Nolan, an experienced plumber. He got down to work immediately, charged me a reasonable fixed rate, and resolved my plumbing issue efficiently. It was a relief especially because I had anticipated a much larger problem!