bluefrog Plumbing + Drain of Richmond

Positive:
- Some customers report prompt service, professionalism, and clear communication.
- Technicians are praised for being polite, explaining issues, and completing work efficiently.
- Some customers appreciate the company's honesty and willingness to answer questions.
- Same-day service and quick water heater replacement were reported.
Negative:
- Some customers experienced poor communication, missed deadlines, and a lack of urgency.
- One customer reported a job taking weeks with multiple delays and incomplete work.
- A technician was unprepared for a job, lacking necessary parts, and unwilling to obtain them.
- Some customers reported difficulty contacting the company.
- One customer reported a rusted garbage disposal, though the disposal itself was not purchased from Bluefrog.

Review Summary