Chase Inc. Heating, Air, and Plumbing

Recently we were referred to Chase Plumbing by a close friend who used them. The phone service was very friendly and helpful in scheduling the next soonest appointment, next day. We had the wonderful opportunity of meeting Brad and Ryan who came out to do the service call. They were both very knowledgeable, professional, and had years of experience. They not only fixed our plumbing problem but they also helped us understand why it happened. I really appreciate them for that. They were also very pleasant and friendly. I would highly recommend Chase Plumbing to everyone. I also booked them for another service the next day given their fair pricing. I am one happy customer.

We have had Chase HVAC come out for several services to our unit and have had excellent experiences each time. All the techs we have met have been very friendly, and explain issues in a way that laymen can understand. I have never felt like they were trying to upsell or provide services that we didn't actually need. We most recently needed an after-hours service call when our heat had stopped working during a recent cold snap. They were at our house within about an hour of calling, and the tech provided an accurate head's up text before arriving. They have repaired services issues, provided seasonal inspections, and installed additional vents and thermostats for us over several years, and we will continue to call them when our system needs to be serviced.

Chase plumbing tried to take advantage of my elderly mother knowing damn well she was clueless to her issue. She had a leak in the ground and called them to do an estimate and check what the issue may be. Did they, NOPE. They sent her a quote of $6,000 to run 140’ of new pipe. The “techs” came back when I was there cause they forgot their tools so I asked them what they checked. They said they checked under the house. Mind you, the leak is 15’ away from the house in the yard. I asked if they checked the water meter possibly as it was full of water. They said no. I called a second company to come out that does FREE estimates. Within 10 minutes they found that the water meter seal was loose causing the flooding as the “puddle” was downhill from it. She paid them $125 which they even told her to contact the county which is now reimbursing her and adjusting her bill. Its sickening that Chase wuoted $6,000 for my mom to only technically pay $125.

I have been using Chase Inc for about 3 years for my HVAC. They repaired a leak and put in 6lbs of refrigerant in May 2024 the cost was $1250.00 in Sept 2024 the outside unit stop working so I call them back and explain the situation I talked to Richard Jones the first time I thought he was rude and abrupt before I could finish explaining my situation he abruptly said it would be $190 an hour for us to come out it was the weekend, The second time I talked to Nick and his comments were well it worked for 4 months. They finally did come back out and assess the issue. They said there was a leak. There was no refrigerant in it and they quoted me $1561.00 I’m not happy with the service or the cost I think there should have been some consideration I had just paid $1250.00 I wonder did they really repair it correctly the first time. I would like a refund.

This is a great company to work with. They are very responsive when needed and provide fair pricing. David, Mike, Richard, and Nick are fantastic.

We had an HVAC drainage issue and with the recommendations we received from neighbors, we contacted Chase to remedy or problem. The office staff was extremely courteous and helpful scheduling an appointment right away. Travis was our Tech and I was very impressed with his professionalism, friendliness, knowledge and attention to detail. He corrected our drainage issue and explained each and ever step of why we had the problem and what he did to correct it and what to do to prevent it again. We also needed a full PM on both of our HVAC units and again scheduled an appointment with Chase. Travis was our Tech again, and we again received exceptional service from him. they truly have an asset in this man. He found a couple of problems and corrected them on the spot. This is a great company to work with. No issues, very professional in all aspects and has great pricing. Chase has earned all of our business and anyone needing HVAC or other work done under their umbrella, call them, you won't be sorry. It's great having a company that cares.

I have had consistently good service from Chase heating for over 3 years. We participate in the regular service maintenance program. Joe was great at explaining what service was performed and what needed to be done to keep our 2 systems running smoothly.

Late on a Friday afternoon I had an emergency sump pump issue. I contacted multiple after hour plumbers and Chase Inc. called me back immediately. After speaking with the on call tech Brad, he stated he could be to my house within the hour to diagnose and repair as needed. Just as Brad stated, he arrived within the hour and was able to diagnose and repair the issue quickly and efficiently. Cannot say enough about the professionalism and customer service provided by Brad. He was outstanding!!!! Kudos to Chase Inc and especially Brad for their exceptional work and customer service. I would highly recommend this company.